Arby's

Reviews

• DD

  Donna Drotar

  Dec 19, 2025
  1.0
  Unbelievably rude. My husband pulled up over half an hour before they should have been closed. A male employee came over the speaker and said their computers were down and they were closed. My husband said okay, and then sat there for a minute so he could call me and see what else I wanted (I'm pregnant and was craving their French dip). The guy came over the speaker again and stated, this time rudely, that they were closed. My husband said, "I heard you, there's no one behind me, I'm calling my wife, who I was getting food for, to see what else she wants." The employee said "Pull around, we can get your license plate and have you banned." Honestly, UNREAL. I know customer service is not what it used to be, but Arby's is way too overpriced these days for us to ever consider coming back here. This was our first time trying this location since moving to Richmond, and they are more than welcome to ban us because we will not be back after that first impression.
• LL

  Linda Lincicome

  Dec 12, 2025
  5.0
  Pick up a quick and fast thank you.
• CR

  CJ Russo

  Nov 21, 2025
  1.0
  The food was as good as the employees arguing in front of customers after loafing around while customers waited for their food. All in all I found another Arby’s that will keep me away for the foreseeable future. Cordon bleu could be better if chicken was thicker and ham was less salty. I kiss the old roasted chicken sandwiches. I steer clear of the “beef”. I’m not sure if my tastes changed or Arby’s did but it’s seemingly not for me.
• CC

  Cathy Cain

  Nov 9, 2025
  1.0
  Food is horrible steak bites are like eating beef jerky not worth the money
• CT

  Christina Stang (Tina)

  Oct 27, 2025
  5.0
  The food that day was on point, definitely worth the stop, it had been a long time having Arby's, will definitely visit again, thank you 😊