Dairy Queen Grill & Chill

4.0
497 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
8790 W State Rd 114, Rensselaer, IN
47978-8812, United States

Hours

Reviews

4.0
497 reviews
5 stars
255
4 stars
118
3 stars
62
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported issues with cleanliness, including dirty tables and floors, and concerns about food safety.

Service Quality

Mixed feedback on service; while some praised friendly and fast service, others experienced long wait times and unhelpful staff.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.

Order Accuracy

Multiple reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Atmosphere

The atmosphere received mixed reviews, with some noting a clean and pleasant environment, while others described it as chaotic and poorly managed.
  • DL
    Dan Leinberger
    Nov 10, 2025
    1.0
    Food was terrible and cold I feel it was way over priced for the quality we won't be back
  • BW
    Big Wheelie
    Oct 18, 2025
    5.0
    Great little place clean and fresh
  • TH
    Teresa Hardin
    Oct 13, 2025
    3.0
    Ordered 4 hotdogs and they were all cold...barely warm. Couldn't even call the store as I got an answering machine. 😔
  • CS
    Chris Sambrooks
    Sep 11, 2025
    1.0
    The last 3 times we've been to this DQ they've gotten order wrong or have forgotten items that were ordered. No apologies, and when you talk to a team member, they look at you like you're an idiot and that you're bothering them. In the drive- thru, after every item ordered, they reply " is that it?" And they do not repeat your order back when you are done ordering.
  • SS
    silvia
    Aug 2, 2025
    1.0
    Disgusting Experience They forgot all our sauces, served completely burnt onion rings, and there was a hair in my burger. I didn’t notice until we were back on the highway so i had to throw everything out. Total waste of money and it ruined my day. I tried calling multiple times and no one answered, it just hangs up automatically. Pathetic service. Avoid this place.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, and DQCakesĀ® like ice cream cakes and birthday cakes.

What are the operating hours of Dairy Queen Grill & Chill in Rensselaer?

The restaurant is open every day from 10:00 AM to 10:00 PM.