Several customers reported issues with cleanliness, including dirty tables and floors, and concerns about food safety.
Service Quality
Mixed feedback on service; while some praised friendly and fast service, others experienced long wait times and unhelpful staff.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.
Order Accuracy
Multiple reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Atmosphere
The atmosphere received mixed reviews, with some noting a clean and pleasant environment, while others described it as chaotic and poorly managed.
DL
Dan Leinberger
Nov 10, 2025
1.0
Food was terrible and cold I feel it was way over priced for the quality we won't be back
BW
Big Wheelie
Oct 18, 2025
5.0
Great little place clean and fresh
TH
Teresa Hardin
Oct 13, 2025
3.0
Ordered 4 hotdogs and they were all cold...barely warm. Couldn't even call the store as I got an answering machine. š”
CS
Chris Sambrooks
Sep 11, 2025
1.0
The last 3 times we've been to this DQ they've gotten order wrong or have forgotten items that were ordered. No apologies, and when you talk to a team member, they look at you like you're an idiot and that you're bothering them. In the drive- thru, after every item ordered, they reply " is that it?" And they do not repeat your order back when you are done ordering.
SS
silvia
Aug 2, 2025
1.0
Disgusting Experience
They forgot all our sauces, served completely burnt onion rings, and there was a hair in my burger. I didnāt notice until we were back on the highway so i had to throw everything out. Total waste of money and it ruined my day. I tried calling multiple times and no one answered, it just hangs up automatically. Pathetic service. Avoid this place.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, and DQCakesĀ® like ice cream cakes and birthday cakes.
What are the operating hours of Dairy Queen Grill & Chill in Rensselaer?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available along with indoor seating and drive-thru service.
Does Dairy Queen Grill & Chill offer mobile ordering and special deals?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, offers booster and high chairs, and is wheelchair accessible.
Can customers place online orders for pickup at Dairy Queen Grill & Chill?
Yes, you can place online orders for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/13313/.
What phone number should I use to contact Dairy Queen Grill & Chill in Rensselaer?
You can call Dairy Queen Grill & Chill at +1 219-866-3110.
What nearby fast food options are close to Dairy Queen Grill & Chill?
Nearby fast food options include KFC, Taco Bell, McDonald's, and Arby's, offering a variety of cuisines such as chicken, Mexican, burgers, and sandwiches.
Are there nearby hotels where visitors can stay near Dairy Queen Grill & Chill?
Yes, nearby hotels include Interstate Motel Rensselaer, Knights Inn Rensselaer, Holiday Inn Express Rensselaer, Comfort Suites, Quality Inn Rensselaer near I-65, and Baymont by Wyndham Rensselaer.
What nearby convenience stores and services can customers find when visiting Dairy Queen Grill & Chill?
Nearby conveniences include Family Express (a gas station and bakery), Western Union for money transfer services, and Circle Supply for retail and home services.