This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Family Style RestaurantDiner
Richards Restaurants, a beloved establishment with roots dating back to 1967, was founded by Don Strong in Bluffton, Indiana. It all began with the Snug diner and Embers Restaurant in Portland, setting the stage for Richards' growth into a network of five company-owned restaurants and one franchise across Northeastern Indiana. Our Bearcreek Country Event Center, commissary, and bakery contribute to our success, ensuring consistent quality through exclusive recipes and premium ingredients. For over 40 years, our mission has been to deliver good food at reasonable prices with a warm and friendly touch. As we enter the third generation of the Strong family leadership, we remain dedicated to serving our communities with our basic, down-home goo
Location
Richards Restaurant - Portland,IN
1615 N Meridian St, Portland, IN
47371, United States
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 3:00 PM
Sunday7:00 AM - 3:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.