McDonald's

3.2
1220 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
618 N Meridian, Portland, IN
47371, United States

Hours

Reviews

3.2
1,220 reviews
5 stars
313
4 stars
262
3 stars
272
2 stars
140
1 star
233

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with complaints about old fries and unsatisfactory burgers.

Service Speed

Customers experienced long wait times both in the drive-thru and inside the restaurant, often exceeding expectations for fast food.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly service to rude interactions and unprofessional behavior.

Cleanliness and Safety

Concerns were raised about cleanliness and safety, particularly regarding slippery floors and unsanitary conditions.
  • MW
    Marc Wilburn
    5 days ago
    5.0
    Love pizza
  • OW
    Olivia Winfield
    Nov 17, 2025
    5.0
    Our server was wonderful!
  • JW
    Jake Winkles
    Oct 24, 2025
    3.0
    Just revised my review...the second burger was fine. But that first one was bad enough to compel stopping and submitting the initial review. Sooo.... just bought two double cheeseburgers and they were cold, stale bun, and (for some unknown reason) extremely salty. Like someone was having a good laugh at the expense of those who pay their paychecks. Completely terrible, will make sure I go through Berne from now on. 🤢
  • AG
    Amy Garringer
    Oct 22, 2025
    5.0
    Big back review incoming. Love them McDonald's fries. Chefs kiss. Don't even get me started on those Carmel frappes ither. They the best thing on the menu. Although I'll say, I got some fries and I was disappointed. They basically gave me majority of the small ones and they had no potatoe to it. I think I got the bottom of the bag. I got a 10 piece nugget. Only 10 pieces this time tho usually they bless me with 11 but it's ok. Got my almost 2 yr old son a happy meal and he LOVES the nuggets. He'll turn a blind eye to Walmarts nuggets but he'll eat yalls without a problem. Kuddos to y'all.
  • HG
    Holly Garringer
    Oct 12, 2025
    1.0
    Food was good, service was good, the safety was terrible. I stopped in with parents while visiting and running errands. After ordering and settling parents (one with advanced parkinson’s) I when right back to the counter to get a water cup so one could take their meds. In the short time between entering, ordering and settling, an employee began mopping and I fell very hard on a very wet and slippery floor. There were no signs between my seat and where the water was puddled and there was so much water on the floor my pants legs and hands were wet. Another customer who had just walked in helped me up and asked if I was ok. The employees, including the one mopping just continued with orders. When they were told someone just fell and the floors were too slippery, the girl at the counter shrugged and pointed to a sign on the other side of the restaurant and said ‘we put out signs’. Eventually another customer complained and someone came with a dry mop to remove some water. In addition, my jeans were black where I fell, the water was filthy

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's in Portland, IN?

Delivery is available Monday through Sunday from 5:00 AM to 10:59 PM on most days, extending to 12:59 AM on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.