Since we were founded by Ron Epple & Bob McDonald in 1979, Chicago’s Pizza has become a mainstay in cities & towns across Indiana. Everywhere we go, we dedicate ourselves to serving well-crafted pizza and providing community support.
Chicago’s business model, rooted in the owner-operator concept, emphasizes a hands-on approach that creates our success. That success allows us to partner in our communities with local organizations and assist them in numerous activities, including their fundraising goals.
Current franchisor, Dave Childers, who joined the Chicago’s family in 1984, continues the concept created by Ron and Bob and invites you to visit Chicago’s Pizza to discover for yourself how “our story is told in every slice.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.