Well my experience with the specific Jimmy John's in Plymouth Indiana on oak road is bad. For one I'm a delivery driver for Uber and they 3rd party from their company but every time I go to pick up an order from there a lady (Scout Leed) her name lies to me saying the order is picked up. Lying right to me. I confront her and she says then that the customer is picking up the order. I contacted the customer and they say they were told it would take over an hour for the delivery lying to them as well. I tell her cancel the order on her computer and she lies saying she can't do it. And it forces me to cancel and negatively effect my delivery rating. Not to mention I see not washing her hands after touching her hair and make peoples food. Everything about her speaks unprofessional and unclean. I would avoid this Jimmy John's restaurant. I've contacted corporate about this and it's been over a week with no response. I wouldn't have her working there due to touching her hair and making orders. Plus lying to people. No telling what else is going on.
VN
Victoria Nothstine
Jan 4, 2026
2.0
Alivia was nothing short of rude. Girl pulled out the trash can and almost dropped our food in it. They should be embarrassed by how much meat they put on a sandwich for what they charge. Music is so loud you can't have a conversation or hear yourself think
AD
Aaron Dowdle
Dec 12, 2025
1.0
Two hour delivery time. Just cancel my order at that point.
JZ
Jacki Z
Nov 22, 2025
5.0
Usually get large orders and everyone is good to work with. Carry out bags are super nice. Have worked with you guys for four years but today there was a big miscommunication between the morning shift manager and the afternoon shift manager. The person who took the order took all of our names and orders down, but then when we received the orders, none of them were labeled with their names on it.. the whole point of putting a name to an order is to hand out the sandwiches to the individuals with no problem and no guessing.
Jude was nice and good to work with, but they did not explain to write the names on the wrapping paper.
UPDATE: after two more bulk orders, they corrected the problem and is always great to communicate with! Ariana was great and they even wrote positive notes on the bags!
This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: