McDonald's

3.3
1238 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2056 US Hwy 31, Plymouth, IN
46563, United States

Hours

Reviews

3.3
1,238 reviews
5 stars
358
4 stars
253
3 stars
237
2 stars
128
1 star
262

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, burnt, and incorrect orders.

Cleanliness

The restaurant and bathrooms were often described as dirty and unsanitary, with many customers expressing concern over the cleanliness of the play area.

Customer Service

There were numerous complaints about poor customer service, including rude staff, long wait times, and lack of attention to customers.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising its efficiency while others reported long wait times.

Kiosk Issues

Many customers expressed frustration with the kiosk ordering system, citing it as slow and ineffective.
  • MM
    Mysti
    6 days ago
    1.0
    I come here all the time and gotta say im very upset with this morning I went through the drive through.I got an oatmeal and asked for 3 sugars for my oatmeal and some other food. When I got my food, they forgot my sugar. So I had to go in and get my sugars, and then I came back out, looked in my bag, and realized they didn't give me the diced apples. The raisin and cranberries or even a spoon that is supposed to come with the oatmeal. So I went to the drive through and told them that I shouldn't have to wait in line when there's 3 cars. Ahead of me, because I just paid for my food and they forgot to give me stuff that I need to be able to eat with. And they said, well, that doesn't mean you can cut in line. So I pulled to the front, they literally waited until all the cars were out of drive through. Then, I had to back up to the drive through window and asked them for my stuff. And one girl lied saying that she couldn't find me out there which is a lie. Because the manager just handed her the stuff to give to me as I'm at the window. They should have brought it out to me or even not forgotten it.In the first place, if I could write it zero stars, I would
  • SG
    Sue Gibbon
    Nov 17, 2025
    1.0
    Got a coke that tasted like it had blood in it, I’m assuming it’s from well water
  • TD
    Teresa Davidson
    Nov 1, 2025
    3.0
    My pop taste like well water. Assuming its because of the ice. Maybe check or install a better filter system?
  • CL
    Charlene Letourneau
    Oct 31, 2025
    5.0
    Drive-thru is very busy but the food was good service was great in the store was clean I got a breakfast order for takeout
  • DE
    Dynamite Evan
    Oct 8, 2025
    3.0
    Same as others good breakfast

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Plymouth, IN?

McDonald's in Plymouth, IN is open daily from 4:30 AM to 11:00 PM on weekdays, with slightly later openings on weekends.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 4:30 AM to 11:00 PM from Monday to Friday, and starts at 5:00 AM on Saturdays and 6:00 AM on Sundays, closing at 11:00 PM daily.