McDonald's

3.3
1243 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2056 US Hwy 31, Plymouth, IN
46563, United States

Hours

Reviews

3.3
1,243 reviews
5 stars
361
4 stars
253
3 stars
237
2 stars
128
1 star
264

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Quality

Many customers reported issues with food quality, including cold, burnt, or incorrect orders.

Cleanliness

The restaurant and bathrooms were frequently described as dirty and poorly maintained.

Drive-Thru Efficiency

Some customers noted that the drive-thru service was quick and efficient, contrasting with in-store experiences.

Play Area

The kids' play area received mixed reviews, with some praising it while others criticized its cleanliness.
  • MJ
    Mandy Jensen
    Dec 14, 2025
    1.0
    I paid $22.17 for food for my father, my 5 and 6 year old granddaughters and myself. McDonald's refused to give me my food saying I owed over $18. This was 2.5 hours ago, when I called I was told someone would call me and here I sit with no call. I am over 2 hours from home with hungry children and without the money taken from my cash app card.
  • TP
    Ty Parker
    Dec 2, 2025
    1.0
    Every time we come here we always get someone that doesn't care about their job and has an attitude. Morning, noon, night never ever had a good experience here. Almost every time there is something missing, ice cream machine is always down, half the time I cant get a hot drink! I do not recommend ANYONE coming here. I get working fast food sucks but just get the work done and done right the first time.
  • TT
    TractorGirl
    Nov 24, 2025
    5.0
    Great with fast service
  • MM
    Mysti
    Nov 18, 2025
    1.0
    I come here all the time and gotta say im very upset with this morning I went through the drive through.I got an oatmeal and asked for 3 sugars for my oatmeal and some other food. When I got my food, they forgot my sugar. So I had to go in and get my sugars, and then I came back out, looked in my bag, and realized they didn't give me the diced apples. The raisin and cranberries or even a spoon that is supposed to come with the oatmeal. So I went to the drive through and told them that I shouldn't have to wait in line when there's 3 cars. Ahead of me, because I just paid for my food and they forgot to give me stuff that I need to be able to eat with. And they said, well, that doesn't mean you can cut in line. So I pulled to the front, they literally waited until all the cars were out of drive through. Then, I had to back up to the drive through window and asked them for my stuff. And one girl lied saying that she couldn't find me out there which is a lie. Because the manager just handed her the stuff to give to me as I'm at the window. They should have brought it out to me or even not forgotten it.In the first place, if I could write it zero stars, I would
  • SG
    Sue Gibbon
    Nov 17, 2025
    1.0
    Got a coke that tasted like it had blood in it, I’m assuming it’s from well water

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Plymouth, IN?

McDonald's in Plymouth, IN is open daily from 4:30 AM to 11:00 PM on weekdays, with slightly later openings on weekends.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 4:30 AM to 11:00 PM from Monday to Friday, and starts at 5:00 AM on Saturdays and 6:00 AM on Sundays, closing at 11:00 PM daily.