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Jimmy John's

3.5
(274 reviews)

Business Details

2129 N Oak Dr, Plymouth, IN
46563, United States
(574) 936-5000

About

Sandwich Restaurant

Location

Jimmy John's
2129 N Oak Dr, Plymouth, IN
46563, United States

Hours

Reviews

3.5
274 reviews
5 stars
129
4 stars
39
3 stars
27
2 stars
8
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about missing ingredients and unsatisfactory portion sizes.

Cleanliness

Customers expressed concerns about cleanliness, both in the dining area and food preparation practices.

Delivery Problems

Many customers experienced issues with delivery, including long wait times and orders not being fulfilled.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff during their visits.
  • CB
    Clyde Buckhalt
    Feb 8, 2026
    1.0
    Well my experience with the specific Jimmy John's in Plymouth Indiana on oak road is bad. For one I'm a delivery driver for Uber and they 3rd party from their company but every time I go to pick up an order from there a lady (Scout Leed) her name lies to me saying the order is picked up. Lying right to me. I confront her and she says then that the customer is picking up the order. I contacted the customer and they say they were told it would take over an hour for the delivery lying to them as well. I tell her cancel the order on her computer and she lies saying she can't do it. And it forces me to cancel and negatively effect my delivery rating. Not to mention I see not washing her hands after touching her hair and make peoples food. Everything about her speaks unprofessional and unclean. I would avoid this Jimmy John's restaurant. I've contacted corporate about this and it's been over a week with no response. I wouldn't have her working there due to touching her hair and making orders. Plus lying to people. No telling what else is going on.
  • VN
    Victoria Nothstine
    Jan 4, 2026
    2.0
    Alivia was nothing short of rude. Girl pulled out the trash can and almost dropped our food in it. They should be embarrassed by how much meat they put on a sandwich for what they charge. Music is so loud you can't have a conversation or hear yourself think
  • AD
    Aaron Dowdle
    Dec 12, 2025
    1.0
    Two hour delivery time. Just cancel my order at that point.
  • JZ
    Jacki Z
    Nov 22, 2025
    5.0
    Usually get large orders and everyone is good to work with. Carry out bags are super nice. Have worked with you guys for four years but today there was a big miscommunication between the morning shift manager and the afternoon shift manager. The person who took the order took all of our names and orders down, but then when we received the orders, none of them were labeled with their names on it.. the whole point of putting a name to an order is to hand out the sandwiches to the individuals with no problem and no guessing. Jude was nice and good to work with, but they did not explain to write the names on the wrapping paper. UPDATE: after two more bulk orders, they corrected the problem and is always great to communicate with! Ariana was great and they even wrote positive notes on the bags!
  • EO
    Emily Odell
    Oct 25, 2025
    2.0
    Over 11$ for a kids meal that was only a drink and a quarter of a sandwich. Chips or cookie not included.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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