Arby's

3.8
486 reviews
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Business Details

795 Michigan Rd, Plymouth, IN
46563, United States
(574) 784-9115
http://www.arbys.com/locations/us/in/plymouth/795-michigan-rd/store-6375
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
795 Michigan Rd, Plymouth, IN
46563, United States

Hours

Reviews

3.8
486 reviews
5 stars
197
4 stars
124
3 stars
82
2 stars
32
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot, fresh, and delicious, although some experienced issues with cold or poorly prepared items.

Service Speed

Service speed was inconsistent, with many customers reporting long wait times, especially during busy periods.

Staff Friendliness

Staff were frequently described as friendly and helpful, contributing positively to the customer experience.

Cleanliness Issues

Multiple reviews highlighted cleanliness concerns, particularly in the bathrooms and dining area.

Operational Challenges

Customers noted operational issues such as being out of menu items and drive-thru only service, which affected their overall experience.
  • MC
    Michelle Campbell
    Dec 12, 2025
    5.0
    Frank is a national treasure. Protect him at all costs. Also the steak bites were better than I expected.
  • SB
    Sheri Beltz
    Aug 21, 2025
    2.0
    The curly fries and regular they were both lukewarm. The staff was friendly and the food was served promptly.
  • SS
    Sue
    Feb 28, 2024
    5.0
    Good food friendly people.
  • MS
    Melissa Spivey
    Aug 20, 2017
    1.0
    I stopped by to grab a small bite after getting gas at the connecting service station...I was very disappointed in the customer service...I found that the employees only seemed to care about what's on their mind concerning each other and made some comments that did not help me feel very welcome in the restaurant...they acted like their job was a bother to them..."If asked if you wanted to take orders or make shakes, and you say I don't like making shakes and I don't like taking orders (in front of all the customers), then maybe the food/customer service industry is NOT for you!!!! As a cook myself (somewhere else), I am tired of being treated as if I don't matter when I am a customer...All I ask is whenever you are within ear shot of any customer, treat them with the utmost respect!!! SINCERELY, A CUSTOMER THAT KNOWS THE INDUSTRY
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