McDonald's

3.6
1883 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6101 Cambridge Way, Plainfield, IN
46168, United States

Hours

Reviews

3.6
1,883 reviews
5 stars
715
4 stars
429
3 stars
343
2 stars
152
1 star
244

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.

Service Quality

Feedback highlighted a mix of friendly and rude service, with some customers experiencing long wait times and unhelpful staff.

Food Quality

Several reviews mentioned food being cold, expired, or not fresh, while others praised the freshness and taste of certain items.

Cleanliness

Some customers noted clean dining areas and restrooms, while others reported unsanitary conditions.

Staff Training

Concerns were raised about staff training and communication, with instances of employees struggling to take orders or understand customer needs.
  • SG
    Steven Gendig
    Nov 7, 2025
    1.0
    They charge for sauces, but never put them in the bag!!
  • GF
    Gabe Francis
    Oct 19, 2025
    1.0
    I don't know what was on the box of my food, but it wasn't on the menu.
  • JT
    Joyce Tu
    Oct 11, 2025
    1.0
    Delivered my food to the wrong people. Ruined my mood.
  • CC
    C C
    Oct 11, 2025
    1.0
    The server took my food to the wrong table and after few minutes took it back and gave to me. I don’t know what people did to my food.
  • DM
    Daniel Mason
    Sep 26, 2025
    1.0
    Ordered from McDonald's. Food was delivered. Company charged me twice (only delivered one). Contacted McDonald's. They advised I need to contact the delivery driver (DoorDash). Um, no order was made to DoorDash, we made our order at McDonald's. Reached out to DoorDash—without an account, cannot do anything, need to contact the merchant that duplicated the order. Drove up to McDonald's and got told nope, nothing can be done. I am just out because they duplicated the order.

Frequently Asked Questions About McDonald's

What are the regular dining hours of McDonald's at 6101 Cambridge Way, Plainfield, IN?

McDonald's is open daily from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

What time does the McDonald's drive-thru close on weekdays?

The drive-thru is open from 5:00 AM to midnight Monday through Friday.