McDonald's

3.3
1203 reviews
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Business Details

609 W Main St, Plainfield, IN
46168, United States
(317) 838-8982
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
609 W Main St, Plainfield, IN
46168, United States

Hours

Reviews

3.3
1,203 reviews
5 stars
372
4 stars
244
3 stars
194
2 stars
133
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food allergies not being accommodated.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Food Quality

Several customers noted that food was often cold or poorly prepared, with complaints about freshness and taste.

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsatisfactory conditions.
  • LS
    Larry Smith
    Nov 4, 2025
    1.0
    Nov. 04. Very rude male cahier at first window. Won't be returning to this store at this location.
  • TO
    Teresa O'Connell
    Oct 31, 2025
    5.0
    I actually used my points for a free mocha frappe with no whipped cream and it is the best mocha frappe I’ve ever had from McDonald’s, oh, and I added an extra shot of espresso ($2) & and got a large Diet Coke. This the the Plainfield location McDonald’s. Best service ever at this location! Friendly, quick service & it’s Halloween 🎃 so they were giving out treats!
  • VG
    Vance Grimes
    Oct 25, 2025
    1.0
    Took forever have been sitting here for a long time no food no checkups I am incredibly dissaponted as Ray Croc would be too
  • II
    Isaiah
    Oct 21, 2025
    1.0
    gave me a mcpickle pounder after asking for ketchup only lol
  • EA
    Ellie Anne
    Sep 21, 2025
    1.0
    This is one of the worst McDonald’s in Hendricks county for sure. It’s the same thing everytime I go there. They have an automated person answering the speaker asking for a code but when you tell them the code no one will answer and tell you they got it or anything and 4 cars go by the other lane so I get upset and just pull up and when I get to the window it’s obvious no one heard my code. When I go at night I could be sitting at the speaker for 10 minutes with no answer and someone is answering the other side taking orders. The management needs to be on top of their crew to promptly take people’s orders. I’ve mentioned something to someone at the window that no one was taking orders for lane 2 and they had to go get someone to put on a headset. The lack of management is appalling.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Plainfield, IN?

McDonald's in Plainfield, IN is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at McDonald's in Plainfield?

The drive-thru operates every day from 6:00 AM to 11:00 PM.