McDonald's

3.1
1944 reviews
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Business Details

2655 E Main St, Plainfield, IN
46168, United States
(317) 839-5828
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2655 E Main St, Plainfield, IN
46168, United States

Hours

Reviews

3.1
1,944 reviews
5 stars
572
4 stars
337
3 stars
352
2 stars
169
1 star
514

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for kindness, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Inconsistent service speed; some customers report fast drive-thru experiences, while others experience long waits.

Food Quality

Food quality varies, with reports of cold or overcooked items, but some customers enjoyed their meals.

Cleanliness

Generally clean environment, but some reviews mention issues with cleanliness and maintenance.
  • RH
    Ron Hallock
    Nov 12, 2025
    5.0
    I. Love the layout and decor of this restaurant. Service is excellent!
  • NZ
    not zenitsu
    Nov 6, 2025
    3.0
    Food was ok kinda cold but got everything. Staff wasn’t the friendliest. They charge for sauces unless you only get two packets I got 2 meals without sauces pretty much. But the inside was nice.
  • AJ
    adna jakupovic
    Nov 5, 2025
    1.0
    I had went there for my braid to get the little five dollar meal deal and when I went back to work and open the four piece chicken nugget, there was a bite taken out of it. I had then tried to call the store over 10 times and the customer service and not once did anybody answer and when I went to the store to talk to the manager, he was rude about it and made it seem as if I was the one that bit into the food when I had received it like that and after talking with him, all he said was well what do you want me to do about it?
  • LC
    Lulu Ch
    Nov 4, 2025
    2.0
    Las mesas sucias, la q me llevó la comida ni saludo , aunque yo la salude en su idioma español. El refresco era soda sola desagradable. La comida estaba bien. Se escuchaban los cocineros gritando.
  • AS
    allie swafford
    Nov 1, 2025
    1.0
    They mess up my food every single time. I also order sweet tea frequently and I would say a solid 4 out of 5 times they give me unsweet. It’s a wreck.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Plainfield, IN?

McDonald's in Plainfield is open 24 hours a day, every day of the week.

During what hours is the drive-through at McDonald's in Plainfield available?

The drive-through operates 24 hours a day, 7 days a week.