Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2663 E. Main Street in Plainfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers and fries, there were several complaints about food being greasy, undercooked, or not meeting expectations.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and efficient, while others reported rude behavior and poor handling of complaints.
Pricing
Customers noted that the food is expensive, with many feeling that the prices do not always match the quality of the food received.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Order Accuracy
There were multiple reports of incorrect orders and issues with food preparation, indicating a need for improvement in order accuracy.
SA
sandy geraldine leon aguirre
5 days ago
5.0
El mejor de los restaurantes, por el simple hecho de ver las imágenes unoya deduce que es un restaurante de buena comida y atención. 100+/10
Merece una expansión.
Sus hamburguesas son deliciosas 🙊
TS
Terry Smith
Nov 15, 2025
1.0
Restaurant was filthy, it stunk like sewage. Every single table was dirty, and every single trashcan was overflowing. Skip the save on location and go to the one in Plainfield. It is 10 times better.
JB
Jasmyne Beard
Oct 30, 2025
5.0
Good food, plenty of fries, and its quiet. Staff was quick to provide food. It is pricey, but worth it every once in a while.
ED
Erica Dobbins
Oct 30, 2025
4.0
The burgers and fries are yummy just like always. They were super fast to get the food to us even though they were slammed with customers. My only complaint is they tricked me into thinking they have fresh brewed iced tea. And the chain only uses the free style coke which is also gross. So there is really nothing there now that I would get to drink.
JC
Jorge Chalgub
Oct 18, 2025
3.0
Not happy with the way it's run lately. Burgers were dry and sloppy.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Plainfield accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Plainfield?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Plainfield offer delivery and pickup services?
Yes, Five Guys offers delivery and in-store pickup services.
Can I customize my burger or milkshake at Five Guys Plainfield?
Yes, you can customize your burger with over 250,000 possible combinations and choose from more than 1,000 milkshake flavors.
What payment methods are accepted at Five Guys Plainfield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Five Guys Plainfield a family-friendly restaurant?
Yes, Five Guys welcomes children and offers a casual dining atmosphere.
What are some nearby places I can visit before or after dining at Five Guys Plainfield?
You can visit nearby places like Payless ShoeSource for shoes, Helzberg Diamonds for jewelry, or enjoy sushi at Mizu Sushi & Hibachi Express.
Are there entertainment options close to Five Guys in Plainfield?
Yes, Plainfield Commons - GameStop offers video games, books, and an arcade nearby for entertainment.
Where can I get coffee near Five Guys in Plainfield?
Starbucks, a coffee shop and smoothie bar, is nearby for your coffee needs.
Does Five Guys offer gluten-free or bunless options?
Yes, many sandwiches including burgers and hot dogs can be ordered without a bun, made as a lettuce wrap or bowl, suitable for gluten-sensitive customers.