Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2663 E. Main Street in Plainfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers enjoyed the burgers and fries, there were several complaints about inconsistency in food preparation, including dry burgers and undercooked fries.
Service Issues
Customers reported mixed experiences with service, including rude staff, order inaccuracies, and slow service, particularly with online orders.
Cleanliness
Some reviews highlighted cleanliness issues in the restaurant, with reports of dirty tables and overflowing trash cans.
Pricing
Many customers noted that while the food is good, the prices are considered high, leading to mixed feelings about value for money.
CC
Chris Collins
Feb 13, 2026
1.0
Placed an order at 5:15 on the app to be ready at 7:15. Plenty of time to prepare right? I had to wait in the store for 45 minutes as people that ordered after that got there got their food before me. What is the point of ordering on the app if you still have to wait for everybody in the restaurant to get their food?
CL
Chuck Lane
Feb 7, 2026
1.0
Went in and ordered two sandwiches. Asked for one of them to be double wrapped because I had to drive 25 minutes home with it. They labeled them wrong and double bagged the wrong one so I got to pay $11 for a cold burger. Labeling them wrong is worse than not labeling them at all. You’ve raised your prices significantly. Please do better.
EH
eric horsley
Feb 6, 2026
1.0
25 minutes for 1 cheeseburger is insane.
JR
J Russell
Feb 6, 2026
4.0
Tried the Hot Dog for the first time and really enjoyed it. Offer sauerkraut as a topping
MS
M S
Feb 4, 2026
3.0
We have always loved going to this five guys for a hamburger and fries. The french fries did not have an extra scoop in the bag. They barely have the little paper bag to hold french fries that was not overflowing or full. There were almost no extra fries in the bag. No longer a cup but a small paper bag. Every week I read news articles about fast food being way overpriced these days and five guys is one of those and now that they have cut back on their french fries it makes them twice as high priced. I may be rethinking where I have my hamburger and french fries.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Plainfield accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Plainfield?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Plainfield offer delivery and pickup services?
Yes, Five Guys offers delivery and in-store pickup services.
Can I customize my burger or milkshake at Five Guys Plainfield?
Yes, you can customize your burger with over 250,000 possible combinations and choose from more than 1,000 milkshake flavors.
What payment methods are accepted at Five Guys Plainfield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Five Guys Plainfield a family-friendly restaurant?
Yes, Five Guys welcomes children and offers a casual dining atmosphere.
What are some nearby places I can visit before or after dining at Five Guys Plainfield?
You can visit nearby places like Payless ShoeSource for shoes, Helzberg Diamonds for jewelry, or enjoy sushi at Mizu Sushi & Hibachi Express.
Are there entertainment options close to Five Guys in Plainfield?
Yes, Plainfield Commons - GameStop offers video games, books, and an arcade nearby for entertainment.
Where can I get coffee near Five Guys in Plainfield?
Starbucks, a coffee shop and smoothie bar, is nearby for your coffee needs.
Does Five Guys offer gluten-free or bunless options?
Yes, many sandwiches including burgers and hot dogs can be ordered without a bun, made as a lettuce wrap or bowl, suitable for gluten-sensitive customers.
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