Five Guys

4.5
679 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2663 E. Main Street in Plainfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2663 E. Main Street, Plainfield, IN
46168, United States

Hours

Reviews

4.5
679 reviews
5 stars
480
4 stars
105
3 stars
44
2 stars
22
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers and fries, but there were complaints about inconsistency, such as dry burgers and undercooked fries.

Pricing

Many reviews noted that the prices are high for the portion sizes, with some customers feeling the cost does not match the quality.

Service Issues

There were multiple reports of poor service, including long wait times for orders, incorrect orders, and rude staff interactions.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported filthy conditions and overflowing trash cans.

Customer Experience

Overall, the customer experience varied widely, with some praising friendly staff and quick service, while others reported negative interactions and dissatisfaction.
  • TP
    Tamara Pirtle
    Dec 27, 2025
    3.0
    My experience at Five Guys was just okay. The food itself was decent, but there were a few issues that kept it from being better. When I first received my burger, it was made incorrectly. To their credit, the staff did remake it without any problems, which I appreciated, but it did slow things down and took away from the overall experience. The fries were another disappointment. While the portion size was generous, they were a little dry and had a slightly burnt taste, which made them less enjoyable than expected. For the price, I was hoping for more consistency and better quality. Overall, it wasn’t a terrible visit, but it wasn’t great either. Five Guys has potential, and with better attention to accuracy and food quality, it could easily be a much better experience
  • GU
    Gregory Utsler
    Nov 27, 2025
    4.0
    The food was good but the 35 dollar price tag for 2 burgers 1 med fry and 2 drinks is way over the top !!!
  • SA
    sandy geraldine leon aguirre
    Nov 19, 2025
    5.0
    El mejor de los restaurantes, por el simple hecho de ver las imágenes unoya deduce que es un restaurante de buena comida y atención. 100+/10 Merece una expansión. Sus hamburguesas son deliciosas 🙊
  • TS
    Terry Smith
    Nov 15, 2025
    1.0
    Restaurant was filthy, it stunk like sewage. Every single table was dirty, and every single trashcan was overflowing. Skip the save on location and go to the one in Plainfield. It is 10 times better.
  • ED
    Erica Dobbins
    Oct 30, 2025
    4.0
    The burgers and fries are yummy just like always. They were super fast to get the food to us even though they were slammed with customers. My only complaint is they tricked me into thinking they have fresh brewed iced tea. And the chain only uses the free style coke which is also gross. So there is really nothing there now that I would get to drink.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.