Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2663 E. Main Street in Plainfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally enjoyed the burgers and fries, but there were complaints about inconsistency, such as dry burgers and undercooked fries.
Pricing
Many reviews noted that the prices are high for the portion sizes, with some customers feeling the cost does not match the quality.
Service Issues
There were multiple reports of poor service, including long wait times for orders, incorrect orders, and rude staff interactions.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported filthy conditions and overflowing trash cans.
Customer Experience
Overall, the customer experience varied widely, with some praising friendly staff and quick service, while others reported negative interactions and dissatisfaction.
TP
Tamara Pirtle
Dec 27, 2025
3.0
My experience at Five Guys was just okay. The food itself was decent, but there were a few issues that kept it from being better. When I first received my burger, it was made incorrectly. To their credit, the staff did remake it without any problems, which I appreciated, but it did slow things down and took away from the overall experience.
The fries were another disappointment. While the portion size was generous, they were a little dry and had a slightly burnt taste, which made them less enjoyable than expected. For the price, I was hoping for more consistency and better quality.
Overall, it wasn’t a terrible visit, but it wasn’t great either. Five Guys has potential, and with better attention to accuracy and food quality, it could easily be a much better experience
GU
Gregory Utsler
Nov 27, 2025
4.0
The food was good but the 35 dollar price tag for 2 burgers 1 med fry and 2 drinks is way over the top !!!
SA
sandy geraldine leon aguirre
Nov 19, 2025
5.0
El mejor de los restaurantes, por el simple hecho de ver las imágenes unoya deduce que es un restaurante de buena comida y atención. 100+/10
Merece una expansión.
Sus hamburguesas son deliciosas 🙊
TS
Terry Smith
Nov 15, 2025
1.0
Restaurant was filthy, it stunk like sewage. Every single table was dirty, and every single trashcan was overflowing. Skip the save on location and go to the one in Plainfield. It is 10 times better.
ED
Erica Dobbins
Oct 30, 2025
4.0
The burgers and fries are yummy just like always. They were super fast to get the food to us even though they were slammed with customers. My only complaint is they tricked me into thinking they have fresh brewed iced tea. And the chain only uses the free style coke which is also gross. So there is really nothing there now that I would get to drink.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Plainfield accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Plainfield?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Plainfield offer delivery and pickup services?
Yes, Five Guys offers delivery and in-store pickup services.
Can I customize my burger or milkshake at Five Guys Plainfield?
Yes, you can customize your burger with over 250,000 possible combinations and choose from more than 1,000 milkshake flavors.
What payment methods are accepted at Five Guys Plainfield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Five Guys Plainfield a family-friendly restaurant?
Yes, Five Guys welcomes children and offers a casual dining atmosphere.
What are some nearby places I can visit before or after dining at Five Guys Plainfield?
You can visit nearby places like Payless ShoeSource for shoes, Helzberg Diamonds for jewelry, or enjoy sushi at Mizu Sushi & Hibachi Express.
Are there entertainment options close to Five Guys in Plainfield?
Yes, Plainfield Commons - GameStop offers video games, books, and an arcade nearby for entertainment.
Where can I get coffee near Five Guys in Plainfield?
Starbucks, a coffee shop and smoothie bar, is nearby for your coffee needs.
Does Five Guys offer gluten-free or bunless options?
Yes, many sandwiches including burgers and hot dogs can be ordered without a bun, made as a lettuce wrap or bowl, suitable for gluten-sensitive customers.