Dunkin'

3.6
647 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plainfield, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2120 Stafford Rd, Plainfield, IN
46168, United States

Hours

Reviews

3.6
647 reviews
5 stars
292
4 stars
97
3 stars
78
2 stars
56
1 star
124

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including burnt items, stale donuts, and incorrect orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the dining area and bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items, both in-store and through mobile orders.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
  • AL
    A L
    Nov 4, 2025
    5.0
    I came here for the first time and was impressed. I ordered through the drive thru, which ran fast and efficiently. The young lady at the window was very pleasant. She made my cookie bar iced latte and it was deliciously amazing!! Good prices. Good location. Plenty of parking. Dine in, drive thru and order ahead.
  • BP
    Beverly Phillips
    Oct 1, 2025
    1.0
    I wish I could give this location zero stars. I stopped by on my lunch break. Horrible mistake. I received a hard, burnt bagel with a mushy egg. My hashbrowns were burnt , old and gross. The only thing that was good was my iced coffee. This was my first and last time stopping at this location. I’ll stick to the clean Avon location. I called to complain and no answer, just an automated system that won’t let me through to a live person. No way in hell would I serve food they are serving not even to my dog. I actually feel sick thinking about it. I think the health dept needs to be called according to previous reviews.
  • AJ
    Ashton Johnson
    Sep 26, 2025
    1.0
    Locked doors at 755. I know I'm cutting it close, but wanted a tornado twist and I had to use the bathroom. I was signaled to go around to the drive through. I've worked retail for 13 years. Never locked the doors before close. And I was just got stared at when i said you guys dont close until 8. Cool, definitely didnt trust them making my drink after that!
  • CM
    Chris McCleary
    Sep 22, 2025
    1.0
    By far the worst ai have ever been to. Can't even make a iced tea correctly. They bacon is always raw and the hasbro we ns are always mush. Then they argue with you about it
  • JR
    Jazmin Rincon
    Sep 19, 2025
    1.0
    DO NOT COME HERE. I was fine all day until I decided to make a quick stop and buy their avocado toast this morning and literally started feeling sick within 1hr 1/2 .. ON TOP OF THIS the drink was terrible .. I literally told them I wanted ice chai with oat milk instead of whole and they gave me one with no milk at all…

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Plainfield, IN?

Dunkin' in Plainfield, IN is open daily from 4:30 AM to 8:00 PM for regular service and offers delivery from 5:00 AM to 7:30 PM every day.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not offer curbside pickup.