Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.9
263 reviews
5 stars
141
4 stars
45
3 stars
19
2 stars
15
1 star
43
What are people saying?
AI-generated from recent customer reviews
Food Quality
Inconsistent food quality reported, with some customers receiving undercooked or incorrect orders.
Customer Service
Mixed reviews on customer service; while some staff were praised for their friendliness, others were criticized for rudeness and poor handling of complaints.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect sizes.
Atmosphere
The atmosphere received positive remarks for cleanliness and a welcoming environment, though some customers noted chaotic service during busy times.
- EBErica BrownJan 1, 20261.0The atomosphere and customer service was good, I just wished my pizza tasted as good. When I got home both pizza were veey doughy, I had to put them and my wings in the oven. Unacceptable when you're spending $50.
- KBKelly BDec 29, 20255.0Delicious pizza and good customer service ☺️.
- JJJohnDec 14, 20251.0This is the second time I order a lard but got a smaller size. This is not a large pizza. See picture
- SJSommer JacksonNov 29, 20251.0What the hell even is this shit? I’ve asked for extra sauce many times in the past and have never received pizza soup. Honestly they should be embarrassed. Disgusting. Pizza wasn’t even completely cooked or cut, breadsticks were cold and tasted stale. Don’t waste a penny.
- AWAshley WilsonNov 26, 20255.0Kara rocks! She went above and beyond on Thanksgiving eve with 10 minutes to spear from the time I ordered to receiving my food was under 15 minutes!! She deserves a raise for sure family customer service and dedication she has. I appreicate you and so does Eric!!!
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is known for Edge to Edge® toppings on a crispy golden thin crust, delivering a family-owned pizza experience since 1963.
Where is Donatos Pizza located?
Donatos Pizza is located at 1645 East Main St., Plainfield, IN 46168, USA.
What are the opening hours of Donatos Pizza in Plainfield?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to midnight. The restaurant is closed on November 27, 2025.
What services does Donatos Pizza offer for ordering?
Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Which payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Donatos Pizza online?
You can order online via their website at https://www.donatos.com or through the Donatos Pizza app available on iOS and Android.
What are some popular menu items at Donatos Pizza?
Popular items include their Pepperoni Pizza, Thin Crust Pizza, Oven Baked Subs, appetizers, and desserts.
Are there any nearby places to visit around Donatos Pizza in Plainfield?
Nearby you can find several options like Goody’s Restaurant for American and Mexican dishes, Paw Street Bakery for pet bakery items, and Molly’s Sociable Sweets bakery for desserts.
How can nearby services like Maegan Martin Photography or De-Cow Graphics be useful when visiting Donatos Pizza?
If you are planning an event or need custom printing services, nearby providers like Maegan Martin Photography (event photography and planning) and De-Cow Graphics (printing and graphic designs) can assist before or after enjoying your meal at Donatos Pizza.
What other conveniences are near Donatos Pizza for customers?
Customers visiting Donatos Pizza have easy access to facilities like Speedway gas station and convenience store, Liberty Tax for financial services, and MaBelle Nails spa for beauty treatments.