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Arby's

4.0
(883 reviews)
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Business Details

6007 Gateway Dr, Plainfield, IN
46168, United States
(317) 839-0300
http://www.arbys.com/locations/us/in/plainfield/6007-gateway-dr/store-6609
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6007 Gateway Dr, Plainfield, IN
46168, United States

Hours

Reviews

4.0
883 reviews
5 stars
395
4 stars
248
3 stars
130
2 stars
45
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times and unprofessional staff behavior.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or lacking in flavor, although some customers enjoyed their meals.

Cleanliness

The restaurant received mixed reviews on cleanliness, with some praising it while others described it as dirty.

Customer Experience

Several reviews highlighted friendly staff and good customer service, but many also noted negative experiences with management and service.
  • PP
    passionbardrinks
    Feb 17, 2026
    1.0
    This business employs staff who are unprofessional and disrespectful to customers. They are known for delaying the entire process, from ordering at the cashier to food preparation. It's simply a place that operates outside the rules. If you are impatient, you will run into problems here. Be careful.
  • SR
    Sabrina Revelle
    Jan 7, 2026
    5.0
    This was the cleanest Arby's I have ever seen!! The food was very fresh!! People were so nice!!
  • DR
    Daniel Roy
    Jan 7, 2026
    1.0
    Waited 18 minutes before order was taken. Then got gyro with very little meat on it and cold.
  • MT
    Michigan Transplant
    Dec 26, 2025
    5.0
    This is one of the better run Arby's. Our order for five people was handled quickly and correctly. All of the sandwiches and sides were carefully packaged. My family was happy with the results. Nice job!
  • JS
    Jerry Sage
    Dec 4, 2025
    1.0
    They suck close half hour before they are supposed to forget your food
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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