Arby's

4.0
881 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6007 Gateway Dr, Plainfield, IN
46168, United States

Hours

Reviews

4.0
881 reviews
5 stars
394
4 stars
248
3 stars
130
2 stars
45
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unhelpful staff, and rude interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.

Cleanliness

Some customers noted cleanliness issues within the restaurant, impacting their overall experience.

Positive Experiences

Despite the negative feedback, several customers praised the friendly staff and enjoyed their meals, indicating some positive experiences.
  • SR
    Sabrina Revelle
    5 days ago
    5.0
    This was the cleanest Arby's I have ever seen!! The food was very fresh!! People were so nice!!
  • DR
    Daniel Roy
    5 days ago
    1.0
    Waited 18 minutes before order was taken. Then got gyro with very little meat on it and cold.
  • MT
    Michigan Transplant
    Dec 26, 2025
    5.0
    This is one of the better run Arby's. Our order for five people was handled quickly and correctly. All of the sandwiches and sides were carefully packaged. My family was happy with the results. Nice job!
  • JS
    Jerry Sage
    Dec 4, 2025
    1.0
    They suck close half hour before they are supposed to forget your food
  • LF
    Luscious Fingers
    Nov 19, 2025
    1.0
    Waited 10 minutes at the counter to place my order. No one came to help. A family walked in and they instantly came to the front. The manager even said theres someone up front and no one listen to her to help me then she had to place the orders herself.