Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
676 reviews
5 stars
252
4 stars
173
3 stars
107
2 stars
53
1 star
91
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, overcooked, or not fresh, leading to dissatisfaction.
Customer Service
Service quality varied significantly; some staff were friendly and helpful, while others were rude or dismissive.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Concerns raised about the cleanliness of the restaurant, including sticky floors and unsanitary conditions.
Operational Issues
Frequent reports of the restaurant not opening on time and issues with the app and rewards system.
- SBSara BurmasterNov 12, 20251.0Today I went through the drive thru and ordered chicken tenders. I ordered honey mustard and asked for the scorchin also he replied that it would be an extra charge, I said that’s totally fine. So they had me pull to a spot because my food wasn’t ready. When they brought me my food it had none of my sauces. So I went inside and said that I didn’t receive both my honey mustards, my one scorchin and my ketchup. They then refused to give me my sauce until they looked up my order. Then looked it up and then state that the lady said she had given me my sauce, I replied that I didn’t get it that I could bring my bag back in if they needed to see it. The lady then rolled her eyes at me and the like 5 people standing around started talking and walked behind the wall of the drive thru register. Someone finally came out with my sauces and didn’t say a word. I said thank you and smiled and received no response. This is an absolute disgusting reaction over some sauce that I was very kind about not getting, I just know I won’t eat it without the sauce and I paid extra to have them. I almost just brought it all back and asked for a refund because that’s absolutely ridiculous.
- JLJacob LeeOct 26, 20251.0Apparently they think it’s alright to prep and make food without gloves. Wild.
- MFMatt FrazierOct 23, 20252.0Today at this location I ordered a $5 bag and decided to also use some of my rewards points through my app that I have earned. After ordering I pulled up the scan code for free value Chicken sandwich. She scanned my code and proceeded to ring me out. My total came to $12.34 when I only ordered $5 biggie bag. Girl was fairly knew so no problems there as she straightened out the total. However, after initially scanning my code it somehow locked my app from ability to get my chicken sandwich and also permanently locked my app rewards. I'm guessing it's because my free chicken sandwich scan is still not finalized at their store but no one had the knowledge to fix it. Oh.. To top it all off I got home to discover my 4 piece nugget was a 3 piece nugget. Lol Ughhhh. You were great for so long Wendy's
- MFMary FriesenOct 20, 20251.0I just went through the drive thru on Saturday night and ordered a spicy chicken patty and fries and some other food and my spicy chicken was completely raw in the middle. I called and told Tim the manager and he was cordial but I think being sold completely raw chicken warrants more than just a replacement chicken sandwich 🫤
- JSJustlove shoes88Sep 19, 20252.0The last couple times I have been to The Wendy's in New Castle The food was cold The employees were rude.
Frequently Asked Questions About Wendy's
Is Pendleton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours of Wendy's in Pendleton, IN?
Wendy's in Pendleton, IN is open daily from 7:00 AM to 11:00 PM.
Does this Wendy’s location offer drive-thru service?
Yes, the Pendleton Wendy’s has a drive-thru open every day from 7:00 AM to 11:00 PM.
Is breakfast available at Wendy’s in Pendleton?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides either in-restaurant, via drive-thru, or delivery where available.
How can I place an order online or via an app for Wendy’s Pendleton?
You can order through the Wendy’s app available at https://apps.apple.com/us/app/wendys/id540518599 or at https://order.wendys.com to select your location and place an order.
What payment options are accepted at this Wendy’s location?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is Wendy’s Pendleton currently open and operating?
Yes, Wendy’s Pendleton is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen info is available on the Wendy’s menu website and mobile app, as well as in-restaurant on a nutrition information poster.
What nearby places can help customers visiting Wendy’s in Pendleton?
Nearby places such as First Merchants Bank and STAR Financial Bank can assist with banking needs, while Speedway and Marathon Gas stations nearby are convenient for fueling before or after your meal at Wendy’s.
What other dining options are near Wendy’s in Pendleton?
Nearby dining options include Hacienda Vieja for Mexican cuisine, Happy Dragon for Chinese food, Subway for sandwiches, and Hardee’s for American fast food, offering variety before or after your visit to Wendy’s.
Are there any services near Wendy’s that customers might find useful?
Yes, nearby services include health and medical providers like Emily E. Musgrave, DO and Kara D. Wyatt, MD, a Verizon Authorized Retailer for mobile needs, and Great Clips for hair care, useful when planning errands around your meal.