Papa Johns Pizza

3.2
240 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Pendleton, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pendleton pizza for any occasion. Call us for pizza delivery in Pendleton or stop by 3104 US-36 for carryout to order the best pizza in Pendleton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3104 US-36, Pendleton, IN
46064, United States

Hours

Reviews

3.2
240 reviews
5 stars
85
4 stars
41
3 stars
28
2 stars
17
1 star
69

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong toppings.

Customer Service

Feedback on customer service was mixed; some praised individual employees while others reported rude interactions and long wait times on the phone.

Delivery Times

Numerous reviews highlighted consistently long delivery times, often exceeding the estimated wait.

Food Quality

While some customers enjoyed the food, there were complaints about poorly prepared pizzas, including undercooked dough and excessive sauce.

Staffing Issues

Several reviews mentioned that the location appeared short-staffed, leading to delays and disorganization.
  • JG
    jed ginder
    5 days ago
    1.0
    Manager or owner needs to contact me
  • JS
    Justin Schepper
    5 days ago
    2.0
    This is the worst Papa John's location I have ever been too, consistently bad and the employees are pissed off while they are working and let everyone know they are mad working there. Maybe management should hire more people if they are overworked or deal with poor working conditions. I will drive out of my way to go to the better Noblesville store.
  • KJ
    Kyle Jackson
    Dec 29, 2025
    1.0
    I ordered a pizza a few weeks ago and it took 2 hours to be delivered. I understood at the time being short staffed. Weeks later I get a promotion for a free 2 toping pizza to use online for delivery or pickup. I tried several times and it did not work. I called the 800 number and still had issues after she walked me through it! How easy it would have been if I could have gone into the store and purchased it with the card and been on my way! Papa John's wants to make it difficult by saying online only! I will never do business here again or any other Papa John's!
  • SB
    Sider Brighthelm
    Dec 18, 2025
    1.0
    Wife ordered a large bbq chicken pizza, extra chicken and a side of breadsticks for carryout. I went to pick it up, did not see breadsticks, asked for breadsticks, was told they didn't see one on the order, I misread the sticker on the side of the pizza and trusted that they knew better and left. Came home to see no extra chicken, lots of extra jalapeno and to find out there actually was an order of breadsticks and a missing sauce. Tried to call and was repeatedly looped on hold for 15 minutes as if the phone was off the hook, 5 minutes waiting on the manager option and then another 10 on the place an order option. There were three employees that I could see and it's a slow night up here. Unacceptable.
  • ST
    Susie Turk
    Nov 6, 2025
    5.0
    The lady there today with the blonde hair went above and beyond to make sure I was satisfied. I wish I would've gotten her name. Wonderful customer service. She is certainly a person there that makes your customers want to come back. The pizza was very very good.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Pendleton, IN?

Delivery service is available from 10:00 AM to 11:00 PM Monday through Thursday, 10:00 AM to midnight on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.

Can I order carryout or takeout from Papa Johns Pizza?

Yes, takeout hours match delivery hours and are from 10:00 AM to 11:00 PM Monday through Thursday, 10:00 AM to midnight Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.