McDonald's

3.5
1523 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11 Enterprise Drive, Pendleton, IN
46064, United States

Hours

Reviews

3.5
1,523 reviews
5 stars
533
4 stars
349
3 stars
270
2 stars
135
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold and improperly prepared items, with some customers expressing dissatisfaction with the freshness of the food.

Customer Service

Numerous complaints were made about rude and unhelpful staff, with several customers noting poor attitudes and lack of proper service.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms and dining area, was frequently criticized, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
  • JC
    Jeremy Cowin
    6 days ago
    4.0
    It’s McDonald’s — you know what you’re getting. But this location deserves a shout-out. The service I get at this drive-thru is consistently great. They’re fast, friendly, and accurate with the orders every time. Hard to ask for more than that.
  • DH
    Danielle Halliday
    Nov 16, 2025
    1.0
    This is the slowest McDonald’s known to God. Never fails. I think that I can swing in real quick and grab breakfast on a Sunday or grab a tea on my way to work at 6 AM and I’m still late you get stuck in the drive-through the people that take your order are annoying with their funny voices. One of the girls can’t even talk. I recommend that you go to the Fortville exit and totally bypass this Pendleton. I have seen numerous cars drive away. Plus the one time that I went inside there were fruit. Flies all over the soda machine. Even though this is close to my house, I just pulled out of the drive-through and I was not the only one because of their slowness
  • AS
    Ashley Smith
    Nov 14, 2025
    1.0
    Terrible service. Took over 20 minutes to get my food from the drive thru.
  • NM
    Nameless Man
    Nov 6, 2025
    3.0
    You have a girl who works the window that takes orders on the drive through. She mumbles so much that it seems cruel to have her do this job. I literally cannot understand what she's saying. She should not be in this position
  • LC
    Leave reviews Com
    Nov 5, 2025
    2.0
    Waited to get out order taken for 6 minutes was looked at several times but did not get served. My food wasn’t made how I asked for it fries were cold. Wish people would do their job right.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 11 Enterprise Drive, Pendleton, IN?

McDonald's is open every day from 5:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM.