Dairy Queen Grill & Chill

4.0
323 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3001 W US Highway 36, Pendleton, IN
46064-9280, United States

Hours

Reviews

4.0
323 reviews
5 stars
165
4 stars
75
3 stars
32
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted the location was clean, with some mentioning specific attention to detail in cleanliness.

Service Quality

While some reviews praised friendly and efficient service, others highlighted inconsistent service and poor customer interactions.

Food Quality

Feedback on food quality was mixed; some enjoyed the meals and ice cream, while others reported cold food and incorrect orders.

Pricing

Several customers expressed concerns about high prices relative to food quality, with some feeling the value was lacking.

Management Issues

There were complaints regarding management behavior, particularly in handling staff and customer interactions.
  • GM
    Gregory Martin
    Sep 9, 2025
    5.0
    Pendleton dairy Queen is my place to go when I need a good meal and a some relaxation.
  • TI
    The Implication
    Aug 14, 2025
    5.0
    I love it when you find a solid Dairy Queen. Every time I have been there, it has been very clean. Pretty sure someone in management had OCD because even the ketchup and condiment packets were all lined up in perfect order which I love. Food and staff were great.
  • BC
    Belinda Corps
    Aug 9, 2025
    5.0
    Stopped in Pendleton on way home from family gathering celebrating a loved ones life. Excellent chocolate malt made perfectly with correct, tasty malt and chocolate as well as a Reese's caramel crunch blizzard. Very little wait. Staff friendly and efficient.
  • CR
    Chris Ray
    Aug 9, 2025
    5.0
    Hot and delicious chicken finger baskets! Loved the gravy and hot fudge sundaes!!
  • SG
    Sara Garrison
    Aug 5, 2025
    5.0
    We always run through the drive-through at this location when we’re back in town and they’re always great. One girl has worked here forever, she’s always there and I always tell her she should take a break. Apparently today she did, because a guy was working and he was just as nice and attentive. The food is always great, our order is always correct and it may not seem like much, but hung up everywhere are signs telling employees what will happen if they’re caught on their phones. There is an absolute difference with businesses that run like this and yes, we notice! And we appreciate it… Highly recommend.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Pendleton?

Dairy Queen Grill & Chill in Pendleton is open daily from 10:00 AM to 10:00 PM. Note that on certain holidays, hours may vary or the location may be closed.

Is Dairy Queen Grill & Chill in Pendleton open on major holidays?

This location is closed on Thanksgiving Day and Christmas Day. On Christmas Eve, it is open from 10:00 AM to 4:00 PM, and on New Year's Eve, it operates from 10:00 AM to 8:00 PM.