Many customers noted the location was clean, with some mentioning specific attention to detail in cleanliness.
Service Quality
While some reviews praised friendly and efficient service, others highlighted inconsistent service and poor customer interactions.
Food Quality
Feedback on food quality was mixed; some enjoyed the meals and ice cream, while others reported cold food and incorrect orders.
Pricing
Several customers expressed concerns about high prices relative to food quality, with some feeling the value was lacking.
Management Issues
There were complaints regarding management behavior, particularly in handling staff and customer interactions.
GM
Gregory Martin
Sep 9, 2025
5.0
Pendleton dairy Queen is my place to go when I need a good meal and a some relaxation.
TI
The Implication
Aug 14, 2025
5.0
I love it when you find a solid Dairy Queen. Every time I have been there, it has been very clean. Pretty sure someone in management had OCD because even the ketchup and condiment packets were all lined up in perfect order which I love. Food and staff were great.
BC
Belinda Corps
Aug 9, 2025
5.0
Stopped in Pendleton on way home from family gathering celebrating a loved ones life. Excellent chocolate malt made perfectly with correct, tasty malt and chocolate as well as a Reese's caramel crunch blizzard. Very little wait. Staff friendly and efficient.
CR
Chris Ray
Aug 9, 2025
5.0
Hot and delicious chicken finger baskets! Loved the gravy and hot fudge sundaes!!
SG
Sara Garrison
Aug 5, 2025
5.0
We always run through the drive-through at this location when we’re back in town and they’re always great. One girl has worked here forever, she’s always there and I always tell her she should take a break. Apparently today she did, because a guy was working and he was just as nice and attentive. The food is always great, our order is always correct and it may not seem like much, but hung up everywhere are signs telling employees what will happen if they’re caught on their phones. There is an absolute difference with businesses that run like this and yes, we notice! And we appreciate it… Highly recommend.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Pendleton?
Dairy Queen Grill & Chill in Pendleton is open daily from 10:00 AM to 10:00 PM. Note that on certain holidays, hours may vary or the location may be closed.
Is Dairy Queen Grill & Chill in Pendleton open on major holidays?
This location is closed on Thanksgiving Day and Christmas Day. On Christmas Eve, it is open from 10:00 AM to 4:00 PM, and on New Year's Eve, it operates from 10:00 AM to 8:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
Does Dairy Queen Grill & Chill in Pendleton have drive-thru and outdoor seating?
Yes, this location features a drive-thru and outdoor seating, making it convenient for families and customers who prefer dining outside.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, Dairy Queen Grill & Chill welcomes families and children, providing a family-friendly environment.
Can I order ahead or get deals through a mobile app for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards through their app and website.
Where is Dairy Queen Grill & Chill located in Pendleton?
It is located at 3001 W US Highway 36, Pendleton, IN 46064-9280, USA.
What nearby medical facilities are close to Dairy Queen Grill & Chill for quick access to healthcare?
Ascension Medical Group St. Vincent - Pendleton Primary Care is nearby, which could be convenient for anyone needing medical care close to the location.
Are there other dining options near Dairy Queen Grill & Chill in Pendleton?
Yes, nearby options include Happy Dragon, a Chinese restaurant, Subway sandwich shop, Papa John's Pizza, and Hacienda Vieja, a Mexican restaurant for variety in dining after or before visiting Dairy Queen.
What other amenities can I find close to Dairy Queen Grill & Chill in Pendleton?
Nearby amenities include Biggby Coffee cafe, Needler's Fresh Market grocery store, a Redbox rental kiosk for movies, First Merchants Bank for banking, and a Verizon Authorized Retailer for mobile needs.