Dairy Queen Grill & Chill

3.3
548 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
971 N State St, North Vernon, IN
47265-7472, United States

Hours

Reviews

3.3
548 reviews
5 stars
180
4 stars
114
3 stars
79
2 stars
62
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold meals, incorrect orders, and food safety concerns.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area, with dirty tables and sticky floors.

Staffing Problems

Customers noted that the location is often understaffed, leading to slow service and a lack of attention from employees.

Positive Experiences

Despite the issues, some customers praised friendly staff and good food, indicating that there are positive experiences to be had.
  • JR
    James Ryan
    Nov 24, 2025
    1.0
    To say you need to do better is the understatement of the century.
  • NP
    Nakita&Bryan Pancero
    Sep 10, 2025
    1.0
    HORRIBLE place!!! Horrible service!!!! There was one super nice great guy wit lots of tats and glasses other then that the lady at register was the worst super rude and didn't know wats she was doin and didn't care!!!! Told me she didn't know how to use the rewards coupon on their own app and when I told her u just scan it she got even bigger attitude and said scanner didn't work and was very rude to my husband when he came back up for my daughter's chocolate milk that she rudely told me would come wit her meal AND DIDNT! and the girl workers had attitudes about having to work instead of flirting and playing wit the boys that were in and out!!! They didn't even bother to make my blizzard right it was barely mixed and most of it was plain and off!! All the food was cold and gross Only went there for the coupons so we could treat my kids couldn't afford it without but couldn't tell the kids the workers didn't want to work so we couldn't get it! Complete waste of money and ruined our once in awhile family dinner that we all look forward to not to mention cost us way to much!!! The guys deserves a raise not only for trying to help and his friendly respectful customer service but also for having to clean up after a bunch of young to spoiled brats that don't want to work and are SO RUDE!!!!! I go out of my way to b super nice when goin out to eat to the workers and not to b difficult cuz I have worked those jobs for many years and they went out of their way to b super disrespectful and not care!! $50 dollars I should have spent on bills but spent trying to treat my amazing family was destroyed in our faces!!!!!😭🤯😡😡
  • SH
    Sharon Padgett Huber
    Aug 2, 2025
    5.0
    This place has the definitive OLD FASHION CHOCOLATE SODA! Hard to find in the modern world any more. I love them!
  • LR
    Linda Ross
    Jul 23, 2025
    3.0
    Prices are higher here than most DQ's. Floors are sticky.
  • CJ
    C.V. Jones Jr
    Jul 7, 2022
    4.0
    Good but a little slow in the Drive-Thru

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food can I expect at Dairy Queen Grill & Chill in North Vernon?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their menu.

What are the operating hours of Dairy Queen Grill & Chill in North Vernon?

The restaurant is open every day from 10:00 AM to 10:00 PM.