Service Quality
Many customers praised the friendly and efficient service, highlighting specific staff members for their exceptional performance.
Food Freshness
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported issues with cold or stale food.
Operational Issues
Several reviews mentioned problems with the restaurant's hours and availability, particularly regarding the lobby being closed before the posted time.
Cleanliness
There were complaints about dirty tables and unsanitary conditions in the restaurant, indicating a need for better maintenance.
Pricing
Customers noted that while the food is good, it is considered expensive compared to other fast food options.