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Dairy Queen Grill & Chill

3.7
(483 reviews)
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Business Details

309 State Rd 13 N, North Manchester, IN
46962-1394, United States
(260) 982-2582
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
309 State Rd 13 N, North Manchester, IN
46962-1394, United States

Hours

Reviews

3.7
483 reviews
5 stars
192
4 stars
122
3 stars
75
2 stars
40
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

Mixed feedback on staff behavior; some customers praised friendly service while others noted rudeness and unprofessionalism.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty counters and unsanitary conditions.

Food Quality

Inconsistent food quality reported, with some customers enjoying their meals while others received cold or poorly prepared items.
  • DS
    Damien Shriver
    Feb 26, 2026
    2.0
    6:45 on a Thursday and they decide to not make gravy for the customers. Don't recommend.
  • BM
    Bailey Miller
    Feb 17, 2026
    1.0
    i usually don’t write reviews but every time i come here its usually takes a while. doesn’t matter if its drive thru or inside. i went in around 5:30pm and only ordered 4 piece chicken basket and a blizzard. it’s took 30 mins and once they gave me my food it wasn’t correct. once i said something about it being wrong they switched it but there was bbq all over my box and gravy. will not be going to this location again.
  • JR
    Jamie Rojewski
    Nov 5, 2025
    1.0
    "I would strongly advise against visiting this location. The atmosphere here is absolutely terrible, making for an extremely unpleasant experience. The core issue seems to be the management style. The leadership fosters a toxic work environment where employees appear miserable and stressed, and that negativity bleeds directly into the customer experience. Staff members are often rude, inattentive, and seem actively discouraged from being helpful.
  • KK
    Kyle
    Oct 30, 2025
    3.0
    Got some ice cream after the kids band concert. My first time going in. Weird layout. Park in the back walk in the back door and find the front of the store take right and walk 20 paces to the register. Not sure who grand idea it was but yeah. DQ pretty much about out of my price range.
  • BA
    Billee Anne
    Oct 10, 2025
    5.0
    Amazingly kind workers today, food tasted amazing as well, great work, thank you so much!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves classic fast-food items like burgers and fries, along with soft-serve ice cream and signature shakes.

What are the operating hours of Dairy Queen Grill & Chill in North Manchester?

The restaurant is open daily from 10:00 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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