Dairy Queen Grill & Chill

3.8
480 reviews
Get DirectionsCallWebsite

Business Details

309 State Rd 13 N, North Manchester, IN
46962-1394, United States
(260) 982-2582
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
309 State Rd 13 N, North Manchester, IN
46962-1394, United States

Hours

Reviews

3.8
480 reviews
5 stars
192
4 stars
122
3 stars
75
2 stars
39
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others received cold or improperly prepared items.

Cleanliness

Multiple complaints about the cleanliness of the restaurant, including dirty counters and unsanitary conditions.

Pricing

Customers expressed concerns about high prices relative to the quality of food and service received.

Staff Training

Several reviews indicated that staff appeared inexperienced or overwhelmed, impacting service efficiency.
  • JR
    Jamie Rojewski
    Nov 5, 2025
    1.0
    "I would strongly advise against visiting this location. The atmosphere here is absolutely terrible, making for an extremely unpleasant experience. The core issue seems to be the management style. The leadership fosters a toxic work environment where employees appear miserable and stressed, and that negativity bleeds directly into the customer experience. Staff members are often rude, inattentive, and seem actively discouraged from being helpful.
  • KK
    Kyle
    Oct 30, 2025
    3.0
    Got some ice cream after the kids band concert. My first time going in. Weird layout. Park in the back walk in the back door and find the front of the store take right and walk 20 paces to the register. Not sure who grand idea it was but yeah. DQ pretty much about out of my price range.
  • BA
    Billee Anne
    Oct 10, 2025
    5.0
    Amazingly kind workers today, food tasted amazing as well, great work, thank you so much!
  • SM
    Shay Minnix
    Sep 26, 2025
    1.0
    Store employees dont care about door dash orders i was waiting 6 minutes on just a medium drink to complete my order. Store employees were too focused on drive through wanting people to pull forward into parking spaces and wait even though the food wasn't ready rather than just get me the drink real quick.
  • CO
    Cierra Oaks
    Sep 12, 2025
    1.0
    if i could give no stars i would. workers rude came and took our tray when there was literally ONE OTHER TABLE saying they "need it" workers could be heard by the restrooms laughing and cussing up front at the counter (yeah i saw AND heard them because i was by the windows next to the patio. will not be coming back if this place continues to be this bad.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves classic fast-food items like burgers and fries, along with soft-serve ice cream and signature shakes.

What are the operating hours of Dairy Queen Grill & Chill in North Manchester?

The restaurant is open daily from 10:00 AM to 10:00 PM.