Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Customers frequently reported cold or improperly prepared food, with several mentioning undercooked items and missing condiments.
Staff Attitude
Many reviews noted a lack of professionalism among staff, with complaints about rudeness and a general lack of care for customer satisfaction.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the bathrooms.
Management Issues
Reviews indicated significant management problems, including disorganization and failure to address customer complaints effectively.
GH
Greg Hurst
2 days ago
1.0
Ordered at drive thru and was told to pull forward and wait. We waited for a good bit and food was never brought out so I went in to see about our order. I was told our order must have been given to someone else by mistake. I was asked what we ordered and they told me they would remake it. I continued to wait inside and food never came. I reordered again and finally after 20+ minutes and reordering 3 times…. I received our order. There were other customers inside with the same issues as well. Not the first issue we’ve had at the noblesville McDonald’s on 32 by the old Big Lots, but it will be the last since we’ll never go back.
BP
Brad Pennington
Nov 9, 2025
1.0
Waiting 25 minutes and not made it to order in the drive thru
KV
Kou Vang
Nov 7, 2025
1.0
Food is hit and miss at this location, I now just order through the app so I don't wait but past few days there's been a long wait at 7 am everyday lately for some odd reason. Then 2 days ago I order my usual sausage egg n cheese McMuffin and it was just sausage. I'm pretty upset to find that out when I'm 10 minutes away already. Then today I happen to notice they are making my iced coffee and they run hlout but happen to tip the coffee container to get every last bit of coffee. I think nothing of it untill I'm drinking most of it and find something really gritty in my mouth. Spit it out onto a napkin and then look into my cup and it's coffee grounds, a whole bunch of them!! I'm wondering how are they making their coffee ?? Pictures for their attention. I'm gonna have to reach out to corporate and other sources on top of this since it can't be this bad for people who want a living wage but can't try to make it worth someone else being able to make a living eating at this location.
AM
Along the Map
Oct 20, 2025
1.0
We placed an online order for curbside pickup yesterday, and the app quoted a 5-7 minute wait. After waiting approximately 30 minutes, my husband went inside to investigate, along with several other customers waiting for curbside service.
He waited another 15 minutes inside and only received our order after finally being able to speak directly to a staff member. The total process took about 45 minutes.
He said that the store appeared fully staffed, but it was in complete chaos—no one seemed to know what was going on, and management was clearly failing to do their job. While the food itself was decent, the service experience ensures we will never return. We visit this location maybe once a year, and every time we regret it. Corporate needs to step in and execute a complete overhaul at this location immediately.
RB
Ryan “ReeseCupsFTW” Bremer
Oct 18, 2025
1.0
The screen in the drive through at this location has been broken for at least a year now. It has now progressed to the point where the entire left side shows nothing. The automated message tonight told me to go ahead with my order. When I did I was then cut off by a young lady that you could barely hear and understand. Not sure if their speaker is going bad too. She ended up getting my order wrong, but I didn't know until I received my order because I couldn't see it on the screen nor could I understand her. Fix your equipment and have the drive thru workers speak up!