Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, unhelpful staff, and frequent order mistakes.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, particularly fries and burgers.
Management Concerns
Several reviews criticized the management for poor leadership and lack of accountability during busy times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and quick food preparation.
KS
Kim Smith
Dec 30, 2025
2.0
Shorted me 3 sandwiches and can't get nobody to answer the phone.
JD
Jemma Drake
Dec 27, 2025
1.0
The workers closed 30 minutes early and completely ignored us after seeing that we were there and no one answered the drive through.
DY
dennis yong
Dec 24, 2025
5.0
They ran out of the Big Mac
KR
Ken Ruppel
Dec 18, 2025
3.0
Fries and chicken sandwich tasted like they had been on warmer too long—threw away. On the other hand, the Diet Coke was very refreshing
RT
Rhea Twilleager
Dec 5, 2025
1.0
Dining inside was atrociously unsanitary. The men’s bathroom was covered in poop, there was only one trash can, the beverage counter had heavy spills, none of the tables were clean and there were no napkins anywhere. To top it off, we didn’t get a receipt for their kiosk order and our order wasn’t on the preparing screen. If a Health Inspector were to visit here, this place would be shut down in a heartbeat. If this is what is seen in public, I wonder what’s hiding behind closed doors or the kitchen. Yuck!