Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold, stale, or poorly prepared food, with frequent complaints about missing items.
Management Issues
Several reviews mentioned unhelpful or rude management, contributing to a negative customer experience.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty play areas and overall lack of cleanliness.
IT
ina thompson
3 days ago
3.0
This building stinks like there is a drain that has dried up or a vent pipe that is clogged! It has been like this for months! Please fix it!
AM
Arlena Morton
4 days ago
5.0
I think they would prefer if customers used the kiosk to order but we were in a hurry & it was taking us too long, so went to the counter & it didn't take long for someone to take our order. Good food, good service & very clean!
MC
Mackenzee Coleman
Jan 2, 2026
1.0
Ordered a meal for curbside pickup today and the girl working there with long dark hair brought me out only a cheeseburger. (my order ticket was on the bag) I explained I was missing my drink and fry and she turned around and ignored me walking off… I had to come inside and explain I was missing majority of my order. After she proceeded to slam my cup on the counter and getting my fry, I went to fill my drink at the fountain. I had to then wait because she was directly in front of it drinking her drink and gossiping with another worker. The food was slop and not good either. I can tell some of the employees do not care about the customers. Worst McDonalds I’ve ever been to. Don’t recommend.
LC
Lisa Crumpton
Dec 20, 2025
1.0
This location is the worst. Went in with my kids because of the play place, after 10 minutes of standing at the counter we had to place an order at the kiosk because nobody showed up to take our order. We waited 20mins for our food to be brought to us but we had missing items and had to ask for our drink cups. They finally brought them to us after CAREFULLY looking over our receipt. It was a hot mess and we won't be going back.
HM
Holly Moseley
Dec 3, 2025
1.0
Workers will slam the drive through window in your face over a small issues! (boy in back taking orders messed up my ordered and forgot a drink that I know I stated in my order) girl at the window got smart over the fact I said I was missing a drink. She said no that it wasn’t on there, I said well I need one then because apparently he didn’t do his job and take the order right. She slammed the window as I was proceeding to say I would pay for it. Once she came back with the drink, I asked her for a name when she handed me the missing drink, and she told me “I do not have to give you my name” (no name tag). I went in to speak to a manager, and apparently this one said he is GM (no name tag either) He was also rude and basically said he couldn’t do anything about it. So saying her behavior was okay. Then asked me to leave the building. He couldn’t even give me a phone number to reach the main person/ or owners(Mann Family)!
What a joke to let employees treat paying customers like that.
Definitely avoid this place at all cost. I wish I had an option to give it a 0 start review, because I would!
The Mann family can do better. I worked for them years ago and none of their stores were ever this bad. Rude employees / managers that act as if you do not matter.
What are the delivery hours for McDonald's at 7800 W Hwy 66, Newburgh, IN?
Delivery is available Monday to Thursday from 4:00 AM to 10:30 PM, Friday from 4:00 AM to 11:30 PM, Saturday from 5:00 AM to 11:30 PM, and Sunday from 5:00 AM to 10:30 PM.
When can I use the drive-through service at this McDonald's location?
Drive-through is open Monday to Thursday from 4:00 AM to 11:00 PM, Friday and Saturday from 4:00 or 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.
What types of services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services at this location.
How can I order McDonald's food online or via mobile apps?
You can order through the McDonald's App available on iOS and Android, or online via https://mcdonalds.order.online/business/-5579 and the quick order link https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at McDonald's in Newburgh?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What are McDonald's regular store hours at this location?
The restaurant is open Monday to Thursday from 4:00 AM to 11:00 PM, Friday and Saturday from 4:00 or 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.
Are there any nearby restaurants or fast food options close to McDonald's?
Nearby, you can find Wendy's for more burger choices, Buffalo Wild Wings for American-style wings, and Dunkin Donuts for coffee and donuts.
Which nearby shopping and utility services can I visit around McDonald's?
You can visit Home Sweet Home Furniture and Home Decor for shopping, Coinme for currency exchange and ATMs, and Diamond Valley Federal Credit Union for banking services.
Are there entertainment or recreational places near McDonald's in Newburgh?
Yes, you can visit HIIT :30 gym for fitness, Redemption Community Church for community activities, and Redbox kiosks for video and game rentals.
What amenities and services make this McDonald's location convenient for customers?
This McDonald's provides drive-thru service, mobile offers, free WiFi, gift cards, and mobile ordering options making it very convenient for various customer needs.