McDonald's

2.8
1724 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7800 W Hwy 66, Newburgh, IN
47630, United States

Hours

Reviews

2.8
1,724 reviews
5 stars
353
4 stars
273
3 stars
319
2 stars
220
1 star
559

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and dine-in situations.

Food Quality

Customers frequently complained about cold, poorly prepared food, including hard or burnt items.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty areas and pest issues.
  • TF
    Tyler Farris
    2 days ago
    1.0
    Once they learn how to read, this place will be great! However, until then, every order will be wrong. So expect every order will be missing something.
  • GK
    Gabe Keller
    5 days ago
    1.0
    Terrible service sat and waited on 3 items for 15 minutes everyone else were getting their orders before us and the person that brought us the food didn’t say anything to us just showed us the bag
  • TO
    Terri Ogle
    6 days ago
    4.0
    I'm not keen on only kiosk ordering. There was no one at the front counter when I visited. I went into the store to get takeout breakfast. The order was up very quickly and was well assembled, fresh, appearance was very appetizing. It actually looked like a photo perfect breakfast sandwich. I got $5 McGriddle breakfast meal and upgraded to the caramel iced coffee for $1.50. The store was clean as was the restroom. Overall satisfied, but would prefer to be greeted inside the store by a staff member.
  • CW
    christian wetzel
    Nov 14, 2025
    5.0
    Dont know why this place has such a low rating their always super fast and polite and I've been theur numerous times
  • NP
    nancy patrow
    Nov 4, 2025
    1.0
    Uber delivered someone’s order to our house. We could not get contact with McD to correct this.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 7800 W Hwy 66, Newburgh, IN?

Delivery is available Monday to Thursday from 4:00 AM to 10:30 PM, Friday from 4:00 AM to 11:30 PM, Saturday from 5:00 AM to 11:30 PM, and Sunday from 5:00 AM to 10:30 PM.

When can I use the drive-through service at this McDonald's location?

Drive-through is open Monday to Thursday from 4:00 AM to 11:00 PM, Friday and Saturday from 4:00 or 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.