Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and equipment.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of employees being unhelpful or disrespectful.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and good ice cream.
MM
Mel M
Oct 12, 2025
1.0
Horrible service I got ice without a lid I asked for M&M and I didn't get that I was given something totally different I didn't get lids no carrier she was rude and just that needs to be checked cause no one deserves to be treated that way
DL
Doris Laura
Sep 15, 2025
1.0
Ordered A small m n m blizzard n a mini mmm blizzard n a hot fudge Sunday the blizzards where so melted n my hot fudge was not hot n it was melting the girl that worked the window was very rude n said they all melt won’t be going back
SW
Sherri Weber
Sep 3, 2025
5.0
Went thru drive- thru
ML
Matt Lamont
Jul 13, 2025
5.0
Just bought my daughters birthday cake there she loved it yesterday was mine
VV
Vongie
Jun 26, 2025
1.0
terrible, i ordered a plain chicken sandwich and it had everything on it. A bunch of prepubescent teenagers working. Obviously clueless, to top things off they didn't flip my blizzard. 1 sandwich and 1 medium blizzard was $12. think that is overpriced as is.
What are the typical opening hours for Dairy Queen Grill & Chill in Newburgh, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill accessible for families with children and those requiring special accommodations?
Yes, the location is family-friendly, welcomes children, has high chairs, wheelchair accessibility, and restrooms.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location has a drive-thru service and outdoor seating available.
Can customers order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online via their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Are there any seasonal holiday hours or closures for Dairy Queen Grill & Chill?
The location is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25), and has reduced hours on Christmas Eve (open 10:00 AM to 3:00 PM).
What is the address and contact number for Dairy Queen Grill & Chill in Newburgh?
The address is 8095 High Pointe Dr, Newburgh, IN 47630-3026, USA. The main phone number is +1 812-490-6336.
What nearby fast food restaurants or ice cream shops are close to Dairy Queen Grill & Chill?
Nearby fast food and ice cream options include Taco Bell, Zaxby's, Chick-fil-A, Arby's, and another Dairy Queen location.
What nearby services and facilities might be convenient to visit before or after Dairy Queen Grill & Chill?
Customers may find it convenient to visit nearby places such as Valvoline Instant Oil Change, Halo Car Wash, and Sunoco Gas Station for automotive needs or refueling during their visit.
Are there fitness and wellness centers nearby Dairy Queen Grill & Chill for customers interested in health activities?
Yes, nearby options include BFit Newburgh Gym and Fitness, Bob's Gym, and Genesis Health & Wellness spa and holistic services.