Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
589 reviews
5 stars
243
4 stars
148
3 stars
69
2 stars
40
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers reported inconsistent food quality, with complaints about cold, overcooked, or incorrect items.
Pricing Concerns
Many customers felt that prices were too high for the portion sizes and quality of food received.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and equipment.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items like chicken strips and blizzards.
AJ
Audrey J
Feb 25, 2026
2.0
Prices are insane, even compared to other local DQ’s. 89 cents for a tiny sauce cup (they forget half the time) & an additional 3.19 to upgrade to a blizzard on the meal deal when the sign advertises a $2 upgrade. An additional 1.69 to upgrade a drink to a large, from a medium. Almost $8 for cheese curds that are never filled up all the way.
DD
Darrin
Feb 21, 2026
1.0
Had a late night craving of a Oreo blizzard. Got extra Oreo for .89 cents and the bottom half of the cup was plain vanilla ice cream no Oreos to be found. That is absolutely pathetic. All you do is stick pieces at the top and don’t even mix it or PUT THE EXTRA YOU CHARGE FOR! What a shame. You would be better off making a home made one. Will save time and money. TAKE TIME TO MAKE IT THE WAY YOU WANT SOMEONE TO MAKE YOUR FOOD. Not worth the hourly wage you get paid.
SD
Steve D
Jan 1, 2026
4.0
Just used drive up.
MM
Mel M
Oct 12, 2025
1.0
Horrible service I got ice without a lid I asked for M&M and I didn't get that I was given something totally different I didn't get lids no carrier she was rude and just that needs to be checked cause no one deserves to be treated that way
DL
Doris Laura
Sep 15, 2025
1.0
Ordered A small m n m blizzard n a mini mmm blizzard n a hot fudge Sunday the blizzards where so melted n my hot fudge was not hot n it was melting the girl that worked the window was very rude n said they all melt won’t be going back
What are the typical opening hours for Dairy Queen Grill & Chill in Newburgh, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill accessible for families with children and those requiring special accommodations?
Yes, the location is family-friendly, welcomes children, has high chairs, wheelchair accessibility, and restrooms.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location has a drive-thru service and outdoor seating available.
Can customers order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online via their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Are there any seasonal holiday hours or closures for Dairy Queen Grill & Chill?
The location is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25), and has reduced hours on Christmas Eve (open 10:00 AM to 3:00 PM).
What is the address and contact number for Dairy Queen Grill & Chill in Newburgh?
The address is 8095 High Pointe Dr, Newburgh, IN 47630-3026, USA. The main phone number is +1 812-490-6336.
What nearby fast food restaurants or ice cream shops are close to Dairy Queen Grill & Chill?
Nearby fast food and ice cream options include Taco Bell, Zaxby's, Chick-fil-A, Arby's, and another Dairy Queen location.
What nearby services and facilities might be convenient to visit before or after Dairy Queen Grill & Chill?
Customers may find it convenient to visit nearby places such as Valvoline Instant Oil Change, Halo Car Wash, and Sunoco Gas Station for automotive needs or refueling during their visit.
Are there fitness and wellness centers nearby Dairy Queen Grill & Chill for customers interested in health activities?
Yes, nearby options include BFit Newburgh Gym and Fitness, Bob's Gym, and Genesis Health & Wellness spa and holistic services.
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Certified March 01, 2026Yext Knowledge Graph
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