Dairy Queen Grill & Chill

3.7
584 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
8095 High Pointe Dr, Newburgh, IN
47630-3026, United States

Hours

Reviews

3.7
584 reviews
5 stars
242
4 stars
147
3 stars
69
2 stars
38
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and equipment.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of employees being unhelpful or disrespectful.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and good ice cream.
  • MM
    Mel M
    Oct 12, 2025
    1.0
    Horrible service I got ice without a lid I asked for M&M and I didn't get that I was given something totally different I didn't get lids no carrier she was rude and just that needs to be checked cause no one deserves to be treated that way
  • DL
    Doris Laura
    Sep 15, 2025
    1.0
    Ordered A small m n m blizzard n a mini mmm blizzard n a hot fudge Sunday the blizzards where so melted n my hot fudge was not hot n it was melting the girl that worked the window was very rude n said they all melt won’t be going back
  • SW
    Sherri Weber
    Sep 3, 2025
    5.0
    Went thru drive- thru
  • ML
    Matt Lamont
    Jul 13, 2025
    5.0
    Just bought my daughters birthday cake there she loved it yesterday was mine
  • VV
    Vongie
    Jun 26, 2025
    1.0
    terrible, i ordered a plain chicken sandwich and it had everything on it. A bunch of prepubescent teenagers working. Obviously clueless, to top things off they didn't flip my blizzard. 1 sandwich and 1 medium blizzard was $12. think that is overpriced as is.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.

What are the typical opening hours for Dairy Queen Grill & Chill in Newburgh, IN?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.