Ordered through the app for 4 people. Food was not done at the time it said it would be. They forgot our drinks and then didn't put the fries in my daughters chicken basket.
CB
Cee Boodrow
Apr 21, 2026
2.0
Its been Yeats since I've been to DQ and it will probably be years before I go back.
It was just a sad little hamburger.
Granted it was only a 2 for $5 thing that sad, thin, hard and dry patty was an atrocity.
And we had to wait for them when no one else was even there.
Only reason I didn't give it one star is bc the burger was given to me.
Inflation?
No!
Corporate Greed bc of greedy shareholders?
YES!
JK
James Kleiman
Apr 5, 2026
1.0
I don’t even know where to start. I sat there for 52 minutes waiting on my food, and somehow it still came out lukewarm.Nearly an hour wait and the food isn’t even hot?
What made it even more frustrating was watching person after person walk in, order after me, and get their food before I did. There was clearly no organization, no urgency, and no attention to who had been waiting the longest. It honestly felt like my order was completely forgotten.
I even asked multiple employees several times about my order, and still got nowhere. No clear answers, no updates—just more waiting. That’s completely unacceptable when a customer has already been sitting there that long.
I did complain, and they replaced the food—but even the second round still wasn’t fresh. At that point, it just felt like they were going through the motions instead of actually trying to fix the problem.
I understand rushes happen, but this was beyond that. No communication, no real apology, and no effort to make it right beyond handing out more subpar food.
If you’re going to make customers wait that long, the absolute bare minimum should be fresh, hot food and some level of customer service. This was a complete spit in the face.
DS
desiree stinchfield
Mar 23, 2026
1.0
There is a woman that works the register that is absolutely hateful to the customers. Work on your customer service.
AJ
Audrey J
Feb 25, 2026
2.0
Prices are insane, even compared to other local DQ’s. 89 cents for a tiny sauce cup (they forget half the time) & an additional 3.19 to upgrade to a blizzard on the meal deal when the sign advertises a $2 upgrade. An additional 1.69 to upgrade a drink to a large, from a medium. Almost $8 for cheese curds that are never filled up all the way.
What are the typical opening hours for Dairy Queen Grill & Chill in Newburgh, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill accessible for families with children and those requiring special accommodations?
Yes, the location is family-friendly, welcomes children, has high chairs, wheelchair accessibility, and restrooms.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location has a drive-thru service and outdoor seating available.
Can customers order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online via their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Are there any seasonal holiday hours or closures for Dairy Queen Grill & Chill?
The location is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25), and has reduced hours on Christmas Eve (open 10:00 AM to 3:00 PM).
What is the address and contact number for Dairy Queen Grill & Chill in Newburgh?
The address is 8095 High Pointe Dr, Newburgh, IN 47630-3026, USA. The main phone number is +1 812-490-6336.
What nearby fast food restaurants or ice cream shops are close to Dairy Queen Grill & Chill?
Nearby fast food and ice cream options include Taco Bell, Zaxby's, Chick-fil-A, Arby's, and another Dairy Queen location.
What nearby services and facilities might be convenient to visit before or after Dairy Queen Grill & Chill?
Customers may find it convenient to visit nearby places such as Valvoline Instant Oil Change, Halo Car Wash, and Sunoco Gas Station for automotive needs or refueling during their visit.
Are there fitness and wellness centers nearby Dairy Queen Grill & Chill for customers interested in health activities?
Yes, nearby options include BFit Newburgh Gym and Fitness, Bob's Gym, and Genesis Health & Wellness spa and holistic services.
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