Taco Bell

3.6
963 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 211 N US 31 in New Whiteland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
211 N US 31, New Whiteland, IN
46184, United States

Hours

Reviews

3.6
963 reviews
5 stars
415
4 stars
182
3 stars
125
2 stars
57
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, leading to a frustrating experience for many customers.

Food Quality

Customers frequently reported issues with food quality, including cold, stale, and incorrectly prepared items, contributing to dissatisfaction.

Order Accuracy

A significant number of reviews mentioned consistent problems with order accuracy, including missing items and incorrect modifications.

Cleanliness

Several customers noted that the restaurant was dirty, with concerns about hygiene and maintenance affecting their overall experience.

Inconsistent Experience

While some customers had positive experiences, many others reported that the quality of service and food varied greatly, indicating a lack of consistency.
  • PF
    Patrick Futscher
    1 day ago
    1.0
    Every time I go to this location, I get ridiculously rude and unprofessional service! I'm pretty sure they did something to my wife's Mountain Dew. It tasted different and weird. I'll never go back again! I will actually call the manager tomorrow. This can go unnoticed. Nobody ever apologizes for their rudeness. Even after I call them out on it.
  • RR
    Roman
    Dec 29, 2025
    1.0
    They yelled and cussed at my grandma☹️☹️☹️
  • EP
    Edward Purcell
    Dec 28, 2025
    1.0
    Just the absolute worst Taco Bell experience one could have the food is absolutely terrible you ask for light lettuce and they give you extra when you try to call to let them know about a problem pertaining to your order they are very disrespectful an act as if the $40 you just spent at the restaurant is not important and that they don't need to provide hot food that is cooked correctly and some sort of customer service regretfully this is the closest Taco Bell to where I live so I have made the mistake of ordering from there a couple times and I regret it highly
  • AT
    Aaron Traylor
    Dec 27, 2025
    1.0
    Everytime we order from here it's been wrong. A few years ago when they oppend it was great.... But the last two years...... Way downhill..... I highly recommend going to the Franklin one or the one by the mall....
  • BA
    Ben Adams
    Dec 4, 2025
    1.0
    I understand the food industry is difficult but there was 2 pieces of chicken in my 6 cantinas i ordered. No acknowledgement from staff after saying please and thank you. Spent 40 dollars for terrible hard shells with some shredded cheese and terrible attitudes. Did not even answer the store phone when trying to call for a refund. Terrible location that went down hill further

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell in New Whiteland?

Taco Bell in New Whiteland is open 24 hours every day of the week.

Does the Taco Bell at 211 N US 31 offer drive-through service?

Yes, this Taco Bell location offers a 24-hour drive-through service.