Taco Bell

3.6
956 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 211 N US 31 in New Whiteland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
211 N US 31, New Whiteland, IN
46184, United States

Hours

Reviews

3.6
956 reviews
5 stars
414
4 stars
182
3 stars
125
2 stars
56
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and dismissive behavior from staff, with many experiencing incorrect orders and poor customer service.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, and incorrectly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and tables.

Order Accuracy

A significant number of customers experienced missing items or incorrect orders, leading to frustration and dissatisfaction.

Management Issues

Customers expressed concerns about management's responsiveness to complaints and overall store management, indicating a lack of accountability.
  • CK
    Candace Kennedy
    Nov 17, 2025
    1.0
    30 minutes in the drive thru line is ridiculous
  • JM
    jacob mays
    Nov 8, 2025
    1.0
    Go to Mexico and get yourself some authentic Mexican food. You’ll probably be back before they have your food ready anyway. This location most definitely did not get the memo on fast food. The employees running through the kitchen and horse playing instead of making my food was a nice touch. Also the employees sitting outside for 30 minutes plus was nice as well. It really pulled everything together on being one of the worst locations I’ve been too.
  • WR
    William Rogers
    Oct 19, 2025
    1.0
    Definitely not worth the stop. I ordered 2 chili cheese burritos and a midnight mt dew. The chili cheese was cold. That was the nastiest surprise I’ve had in a long while. Both burritos. Seriously Zachary H? That’s pathetic, even for fast food standards. I’ll be calling tomorrow and leaving a complaint with a manger that hopefully cares.
  • PP
    Parul Patel
    Oct 19, 2025
    1.0
    had a very frustrating and disappointing experience at this Taco Bell location. I placed a vegetarian order through the Taco Bell mobile app, requesting black beans instead of meat because I’m Hindu and do not eat meat for religious reasons. Even though the order was placed correctly, it was prepared wrong, and I had to return to the store three times just to get it fixed. The employees were rude, dismissive, and showed no respect for my dietary or religious needs. No apology — just bad attitude and poor service. In total, this situation wasted nearly 2 hours of my time. Additionally, when I was there around 12:30 a.m., the manager admitted that a minor was working that late, which I believe is a violation of Indiana labor laws. This raises serious concerns about how this location is being run. This store needs better training, accountability, and respect for customers. I won’t be coming back, and I hope corporate investigates this situation seriously.
  • AB
    Ashley Butler
    Oct 15, 2025
    1.0
    Worst taco bell ever. Go there if you want a lettuce taco. They put no meat on anything even if you buy extra meat they still put no meat of anything. Thanks for $18 worth of tortilla and lettuce. They never do a good job. Will not be going there anymore. Franklin is way better and worth the drive!

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell in New Whiteland?

Taco Bell in New Whiteland is open 24 hours every day of the week.

Does the Taco Bell at 211 N US 31 offer drive-through service?

Yes, this Taco Bell location offers a 24-hour drive-through service.