Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 211 N US 31 in New Whiteland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported rude and dismissive behavior from staff, with many experiencing incorrect orders and poor customer service.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, and incorrectly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and tables.
Order Accuracy
A significant number of customers experienced missing items or incorrect orders, leading to frustration and dissatisfaction.
Management Issues
Customers expressed concerns about management's responsiveness to complaints and overall store management, indicating a lack of accountability.
CK
Candace Kennedy
Nov 17, 2025
1.0
30 minutes in the drive thru line is ridiculous
JM
jacob mays
Nov 8, 2025
1.0
Go to Mexico and get yourself some authentic Mexican food. You’ll probably be back before they have your food ready anyway. This location most definitely did not get the memo on fast food. The employees running through the kitchen and horse playing instead of making my food was a nice touch. Also the employees sitting outside for 30 minutes plus was nice as well. It really pulled everything together on being one of the worst locations I’ve been too.
WR
William Rogers
Oct 19, 2025
1.0
Definitely not worth the stop. I ordered 2 chili cheese burritos and a midnight mt dew.
The chili cheese was cold. That was the nastiest surprise I’ve had in a long while. Both burritos.
Seriously Zachary H? That’s pathetic, even for fast food standards. I’ll be calling tomorrow and leaving a complaint with a manger that hopefully cares.
PP
Parul Patel
Oct 19, 2025
1.0
had a very frustrating and disappointing experience at this Taco Bell location. I placed a vegetarian order through the Taco Bell mobile app, requesting black beans instead of meat because I’m Hindu and do not eat meat for religious reasons.
Even though the order was placed correctly, it was prepared wrong, and I had to return to the store three times just to get it fixed. The employees were rude, dismissive, and showed no respect for my dietary or religious needs. No apology — just bad attitude and poor service.
In total, this situation wasted nearly 2 hours of my time.
Additionally, when I was there around 12:30 a.m., the manager admitted that a minor was working that late, which I believe is a violation of Indiana labor laws. This raises serious concerns about how this location is being run.
This store needs better training, accountability, and respect for customers. I won’t be coming back, and I hope corporate investigates this situation seriously.
AB
Ashley Butler
Oct 15, 2025
1.0
Worst taco bell ever. Go there if you want a lettuce taco. They put no meat on anything even if you buy extra meat they still put no meat of anything. Thanks for $18 worth of tortilla and lettuce. They never do a good job. Will not be going there anymore. Franklin is way better and worth the drive!
What are the operating hours of Taco Bell in New Whiteland?
Taco Bell in New Whiteland is open 24 hours every day of the week.
Does the Taco Bell at 211 N US 31 offer drive-through service?
Yes, this Taco Bell location offers a 24-hour drive-through service.
Can I order Taco Bell online for pick up or delivery from this location?
Yes, you can order ahead online or on the mobile app for pick up or get it delivered from this Taco Bell.
What are some popular menu items available at Taco Bell New Whiteland?
Popular items include classic tacos and burritos as well as favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch.
What payment options are accepted at this Taco Bell location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Taco Bell New Whiteland accommodate vegetarians?
Yes, the restaurant serves vegetarian options and welcomes families and children.
Is there seating available for dine-in customers at this Taco Bell?
Yes, seating is available for dine-in customers at this location.
What nearby places can customers visit when they come to Taco Bell at 211 N US 31?
Nearby places include Rock N Roll Pizza for pizza lovers, Heartland Community Bank if you need banking services, and Top Tier Cakes Indy for bakery treats.
Are there automotive services near Taco Bell in New Whiteland?
Yes, customers can find several automotive services nearby such as Rocket Automotive, Central Auto Repair & Services, and Professional Auto Care Center Inc.
How can the nearby Gas Stations and Car Wash help customers visiting Taco Bell at 211 N US 31?
Customers can refuel or wash their cars at nearby locations like Cloud 9, Sunoco, and Big Splash Car Wash before or after dining at Taco Bell.