Brand Certified
McDonald's
3.0(992 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5122 W Hwy 52, New Palestine, IN
46163, United States
Certified by McDonald's • Mar 01, 2026
(317) 861-4026
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
992 reviews
5 stars
260
4 stars
167
3 stars
172
2 stars
105
1 star
288
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect or missing items in their orders, both in-store and through delivery services.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and difficulty in communication.
Cleanliness
While some customers noted cleanliness in the establishment, others reported dirty conditions, particularly in the bathrooms.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items.
Staff Training
There were complaints about staff not being adequately trained, leading to mistakes and poor service experiences.
- MKMary KightDec 17, 20251.0THEY NEVER EVER GET YOUR DRIVE THRU ORDER CORRECT AND I'VE BEEN GOING TO THIS MCDONALD'S FOR 18YRS!
- KSkanes recording studioDec 12, 20251.0Missing 2 whole items from Uber Eats and they don’t answer the phone
- BBBrookstr502Nov 22, 20255.0Yuck, I don't eat McDonald's. Bathroom was clean, very clean establishment.
- MAMichela AndersOct 28, 20255.0The AM crew is alway on point. Never messes up an order and are always nice and welcoming ❤️
- SLSara LawsonOct 16, 20251.0Food was fine but I had a long drive home from greenfield and stopped here, when i got home part of my order was not there, the big mac I ordered was not in there!!! It would be a 20 minute drive to go back there to get it, then I call to let them know so I can have them refund me for the cost of the big mac and the phine rings off the hook no one answers then suddenly Phone call ends!! Now I'm irate! I'm going to have to come back there to get the refund or call my bank to do a reversal this ridiculous!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in New Palestine, IN?
McDonald's in New Palestine is open Monday through Thursday from 5:30 AM to 11:00 PM, Friday from 6:00 AM to 10:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 6:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open Monday through Thursday from 5:30 AM to 11:00 PM, Friday from 5:30 AM to midnight, Saturday from 6:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 6:00 AM to 11:00 PM.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, curbside pickup, and WiFi.
How can I order from this McDonald's online?
You can order online through McDonald's official delivery website or via the McDonald’s app available on both iOS and Android devices.
What payment methods are accepted at McDonald's in New Palestine?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 5122 W Hwy 52, New Palestine, IN 46163, USA.
What nearby places can I visit before or after going to McDonald's?
Nearby you can visit the New Palestine Lions Club park and community center or check out local shops such as Sugar Creek Boutique & Consignments and The Branded Exchange for thrift shopping.
Are there convenient places to refuel or withdraw cash near this McDonald's?
Yes, Speedway gas station and convenience store is nearby, as well as ATMs like The Exchange Network and LibertyX Bitcoin ATM for cash withdrawals.
What dining options are nearby other than McDonald's?
You can find other restaurants nearby including Papageorge Gyros for Mediterranean food, Mama Nita's Pizza for Italian, and Subway for sandwiches.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website