Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12244 Mackenzie Drive in New Haven. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported issues with incorrect orders, missing items, and substitutions without consent.
Service Quality
Feedback highlighted a mix of poor customer service experiences, including rude staff and long wait times, contrasted with some positive interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality.
Pricing Concerns
Several customers noted that prices were higher than expected, leading to dissatisfaction with the value received.
KT
Kirk Tiberius
Dec 30, 2025
5.0
Food was ordered with customized items and it was made perfectly.
AW
Abby Wyrick
Dec 21, 2025
2.0
me & my boyfriend ordered food 3 times in one night because every time we ordered it was wrong. we love taco bell but literally what the hell
SJ
Sharon Jess
Dec 14, 2025
2.0
Very dirty. Food not made well and cold. Skip thus one.
SH
Safe Heaven
Dec 4, 2025
1.0
Truly, the worst fast food experience I’ve ever had.
SO
Steve Offerle
Dec 1, 2025
1.0
I’ve never done one of these but this happens every time I do drive through in New Haven (yes, I should’ve known and looked before leaving but it was snowing). Ordered 7 items, 5 in the bag when I got home. I’ll add I asked for extra sauce and got next to none. I’m sorry but do some corrective action measures to count to 7 at least.