Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,833 reviews
5 stars
605
4 stars
407
3 stars
362
2 stars
142
1 star
317
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
While some staff were praised for being friendly, others were noted for rudeness and poor customer service.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty floors and unsanitary conditions.
Food Quality
Food quality varied, with some customers enjoying their meals while others reported cold or improperly prepared items.
- RMRonald McCann3 days ago3.0Overall, the experience at McDonald’s was decent. The service was average, and the food was okay, nothing out of the ordinary. The dining area could use a bit more attention and upkeep, but it was still a satisfactory visit. Good spot for the kids though.
- HGHanz GrueberJan 5, 20261.0The one time I decide to stop and get breakfast for myself not only did I have to wait to place and receive my order(sausage burrito, bacon egg and cheese McGriddle and a hash brown) the frantic workers gave me the wrong order. She stuttered as to what the order was so all I heard was sausage and presumed they had the right one considering they have a screen inside telling them what’s up next.
- DEDamani EdmondsDec 30, 20251.0Placed a order on the app, the money was took. I went to pick up the food with the receipt & the people at the McDonalds said they could not give me my food because it still showed a balanced was owed even though you can’t place a order with out paying. Horrible service & communication.
- CJCames JameronDec 14, 20251.0Poor service and food safety. Cashier held my drink cup from the inside while wearing fuzzy outdoor gloves and taking orders at the counter. Couldn’t reach a manager about a refund.
- DTDare TruthDec 9, 20252.0Normally its fine, people are nice. Love getting adonis he is super nice and good at his job however when i go through the drive thru in the morning the lady who hands me my food is always extremely rude and i ALWAYS get shorted my drink. I always get charged for a drink that dosnt show up on the ticket. If you can advoid the drive thru or this location in general
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in New Haven, IN?
McDonald's in New Haven, IN is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, it offers delivery including same-day and no-contact delivery.
Is drive-thru available and what are the hours?
Drive-thru service is available 24/7 at this McDonald's location.
What payment options are accepted at McDonald's New Haven?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's online or through an app?
Yes, you can order online at their delivery URL or through the McDonald's app available on Apple and Android devices.
Are there any rewards programs offered?
Yes, MyMcDonald’s Rewards lets you earn points for free food.
What types of food can I expect from this McDonald's?
They serve a variety of menu options with quality ingredients including burgers, sandwiches, coffee, ice cream, and breakfast items.
What nearby restaurants are close to McDonald's in New Haven?
Nearby restaurants include Burger King and Papa Johns Pizza, providing additional fast food and pizza options.
Are there convenient services near McDonald's for travelers?
Yes, nearby places include Enterprise Rent-A-Car for rentals and Marathon gas station for fuel and convenience store needs.
What nearby entertainment or community options can I visit around McDonald's?
Nearby you can visit the 3Rivers FCU Family YMCA for recreation, New Haven-Adams Twp Parks & Recreation Department for parks and community events, and Redbox for movie rentals.