Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, including cursing and arguing in front of customers.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and food being prepared improperly.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean counters and sticky floors.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, many complained about cold, overcooked, or poorly prepared items.
Management Issues
Several reviews pointed to poor management as a contributing factor to the overall negative experiences, with calls for better training and oversight.
RL
Ryan Lopez
Oct 22, 2025
4.0
Employees need better management, and to control the cussing that can be heard from the kitchen to the front of the store
KG
Kole Grubbs
Sep 25, 2025
1.0
Very rude experience! second window employee was super rude and had no manners. I ordered a four for four and didn’t receive my nuggets. And not to mention my large fry box was half empty. Very upsetting.
VS
Vernon Slaven
Aug 15, 2025
3.0
The place can stand to be cleaned more often. Behind the counter was in pretty bad shape as far as cleanliness. And it wasn't crowded.
NN
Nathan
Aug 4, 2025
1.0
Many orders were made wrong today including mine. Corporate needs to come in qnd fix this joke
CP
Crowley & Piper
Aug 2, 2025
1.0
We just got back from a trip down south and I am DONE. It is beyond ridiculous that the fast food places in this town have been as bad as they have for as long as they have. I’m not even going to keep leaving reviews with all the things you did wrong. You know you screw up and send out terrible food on a regular daily basis. Do better.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Castle, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Castle, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (765) 521-4933.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does New Castle 105 Wendy’s serve breakfast?
Yes, this Wendy’s location in New Castle, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in New Castle, IN?
The drive-thru is open from 6:30 AM to midnight on Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's offers breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I order Wendy's food for delivery near me?
Delivery may be available. Check the Wendy's app or order.wendys.com and enter your address to see if delivery is offered in your area.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's New Castle location with questions or feedback?
You can call them directly at (765) 521-4933 or reach out through their Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through their online survey.
Where is Wendy's in New Castle located?
Wendy's is located at 524 S. Memorial Drive, New Castle, IN 47362.
Is there a Wendy's app I can use to order food?
Yes, Wendy's has a mobile app available on the Apple App Store that you can use to order food quickly and conveniently.
What are some nearby places of interest around Wendy's New Castle?
Nearby you can visit Rose City Bowl, a bowling alley and arcade; Stacks Pancake House for more dining options; and the New Castle BMV Branch for DMV services.
Can Wendy's customers use nearby transit or landmarks to find the restaurant?
Yes, customers can use nearby landmarks such as Sun Spa Salon and Burkes Outlet to help locate Wendy's, situated on Memorial Drive.
What other food options are near Wendy's in New Castle?
Close to Wendy's, you can find Long John Silver's for seafood, Pizza King Indiana for pizza, and Culver’s for American fast food and dining.