Taco Bell

3.8
1383 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2175 South Memorial Drive in New Castle. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2175 South Memorial Drive, New Castle, IN
47362, United States

Hours

Reviews

3.8
1,383 reviews
5 stars
558
4 stars
378
3 stars
211
2 stars
92
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, minimal filling, and unsanitary conditions.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing a lack of attention from staff and frequent mistakes with orders.

Pricing Concerns

Customers noted that prices seem high for the quality and quantity of food received, leading to feelings of being overcharged.

Positive Staff Interactions

Despite negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • MH
    mersadeez hendricks
    Oct 31, 2025
    1.0
    used to be good but must have got new management because the food is never fresh or hot anymore and its always stale and put together lazily
  • RM
    Rosa Malaga
    Oct 25, 2025
    5.0
    Best Breakfast crunch wraps anywhere! Very friendly drive-uo window person. Love it!
  • BK
    Bunnie Kat
    Oct 6, 2025
    1.0
    I ordered food from here a lot and just got a huge hair in my taco salad 🤢
  • HJ
    Heather Jones
    Sep 27, 2025
    1.0
    Ordered three taco supremes and literally minimal filling in the tacos. They don’t decrease their price, so at least fill the damn tacos to the top like they should be. Waste of money at this location, New Castle Taco Bell is beyond horrible. It’s pretty sad when you order three tacos and all the filling fits into one taco. PATHETIC!
  • CB
    Corey Button
    Sep 18, 2025
    1.0
    Absolutely awful. Not only did the kid almost drop my entire order and laugh about it, he also forgot my two hard tacos I ordered. The rest of the food that DID make it into my bag was ice cold and slopped together with stale broken tortillas. I tried to call to get the rest of my order that they forgot, but my call was never answered. I have a family of 6 and spend 40 - 50 dollars every visit. I'll spend my money elsewhere. I will not be back.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in New Castle?

The drive-through is open daily from 7:00 AM to 4:00 AM.

Where is Taco Bell located in New Castle?

Taco Bell is located at 2175 South Memorial Drive, New Castle, IN 47362, USA.