Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Castle Subway® Restaurant at 1700 South Memorial Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
548 reviews
5 stars
279
4 stars
133
3 stars
60
2 stars
23
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported unsanitary conditions, including dirty restrooms and unclean food prep practices.
Customer Service
Mixed feedback on service; some employees were friendly and accommodating, while others displayed poor attitudes and lack of training.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported issues with freshness and incorrect orders.
Ordering Issues
Frequent complaints about problems with online and drive-thru orders, including missing items and inability to use coupons.
Atmosphere
The restaurant's overall condition was described as run down, with complaints about the temperature and cleanliness of the dining area.
- NKNancy Kenny6 days ago1.0I am appalled by the high jacked prices of the franchise owner of new castle,in., Subway!!! I pd almost $10 for a 6 inch regular sub. Owner jacked up prices....more than double!!!!!!
- MSMelinda SmithOct 26, 20251.0I went to Subway in New Castle today and was surprised how run down it was. Windows were filthy, paint chipping off of the outside of the building, the temperature inside was roasting. There were what seemed to be an infestation of gnats around the pop machine. I notified an employee of the gnats and he made a face and nodded his head. My daughter was there earlier this week and reported the gnat problem as well. I have frequented this subway often in the past but I won’t be going back anytime soon. The employees were friendly but the overall condition of the restaurant was disappointing and not appetizing. Did not seem clean.
- PFPaul FeatherstoneOct 14, 20255.0I had a real positive experience last week when I came in to eat I really enjoyed myself
- CGChristy GoudySep 4, 20255.0I come here maybe 3 times a week and get the same sandwich. I had an issue one time where I did not get the extra meat that I paid for. I called and spoke with Mark and he said to just bring receipt in to refund me the extra meat. A few days later I drove in and he took care of my refund for it. My sub is alwsys fresh and thats why I come back every week. Yes the kiosk is closed some evenings, but if youre short staffed you gotta do what ya can. Can't work store and drive thru alone. I love subway. And they also take my coupons, that arent expired!
- BGBrandon GonzalezAug 13, 20251.0Ordered online and came in. One employee present. Greeted them and was ignored. Thanked them for my food and was ignored. The seating areas were clean and the food was good but if that's the treatment a customer can expect when visiting this place then I'll take the hint and steer clear next time
Frequently Asked Questions About Subway
Where is this Subway location situated?
This Subway restaurant is located at 1700 South Memorial Drive in Henry, New Castle, IN 47362.
What are the operating hours of this Subway?
The Subway at 1700 South Memorial Drive is open Monday to Thursday from 7:00 AM to 10:00 PM, Friday from 7:00 AM to 5:00 PM, Saturday 8:00 AM to 10:00 PM, and Sunday 9:00 AM to 9:00 PM.
Does this Subway offer delivery and curbside pickup?
Yes, this Subway location offers both curbside pickup and delivery services for your convenience.
What types of meals can I get at this Subway?
You can enjoy breakfast, lunch, and dinner at this Subway, featuring fresh sandwiches, wraps, salads, and cookies made with fresh-cut veggies and baked bread.
Are catering services available at this Subway?
Yes, catering services are available at this Subway to accommodate your event needs.
Does this Subway location have dine-in and drive-through options?
Yes, this Subway offers dine-in seating as well as a drive-through for quick service.
How can I place an order online for this Subway?
You can place your order online via their menu at https://subway.com/en-us/restaurant/11318-0/menu.
What other fast food restaurants are near this Subway?
Nearby fast food options include Burger King, McDonald's, KFC, and another Subway, all located close to 1700 South Memorial Drive.
Are there any places nearby where I can watch a movie or rent games?
Yes, Redbox is nearby and offers video and video game rentals, perfect for entertainment before or after your meal at Subway.
What other local services and shops are near this Subway?
Nearby you can find Goodwill Industries (a thrift store), Soleil 17 tanning salon, Mcgrady Family Pharmacy, and multiple real estate agencies such as ERA Integrity Real Estate and RE/MAX First Integrity.