Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 711 S. Memorial in New Castle, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
572 reviews
5 stars
245
4 stars
127
3 stars
74
2 stars
40
1 star
86
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including wrong pizza types and missing items.
Food Quality
There were numerous complaints about undercooked or overcooked pizzas, as well as inconsistent quality in food preparation.
Service Issues
Customers frequently mentioned poor service, including long wait times, unresponsive staff, and lack of phone support.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly highlighting specific menu items and friendly staff.
Cleanliness
Several reviews noted cleanliness issues in the dining area and kitchen, impacting the overall dining experience.
- DMDerek MechamNov 18, 20251.0This is the last I will order from pizza hut in new castle. They have screwed up my order every time. First they gave me pizzas the were still raw, I had to bake them in my own oven. The next time I sat at the drive thru window for 30 minutes just for them to tell me they never made the pizzas I ordered online an hour earlier. Then today I open the box ready to enjoy a pan pizza and find that all of them are hand tossed. The receipt shows I ordered 3 pan pizzas, I paid an addition $6 for pan pizzas and was given hand tossed. The level of incompetence is staggering, and unfortunately it is a common issue in this town.
- CKChristine KellamsOct 27, 20253.0We ordered a create your own Tavern Pizza with sausage and pepperoni. We had ordered the Tavern style pizza in the past and we really liked it. This time the Tavern style Pizza was awful. I'm not sure how to explain it, but we will not order the Tavern style Pizza again. We also ordered cheese sticks and they were very good. We plan to order from Pizza Hut again in the future. Hopefully they will be able to redeem themselves!
- JEJ EAug 30, 20253.0The best part about PH is their nacho cheese sauce and bread sticks. Service is subpar and the quality of food seems lacking
- ABAndrew BorowiczAug 22, 20252.0We want asking for a tip after the fact.
- MNMs Empty NesterJan 9, 20183.0Decent pizza and friendly staff. Three out of five stars given due to the quality of the pizza itself. Unfortunately, Pizza Hut pizza just isn't the same goodness as it was in the 80's ☹️😔 Being as Pizza Hut is 40 years old one would think that ingredients chosen to make an incredible Pizza would not be compromised. Obviously though, Pizza Hut is chasing those dollars for more and more profit! Chinsing on the toppings and purchasing sub par ingredients. Very sad that Pizza Hut 🍕 has very little taste at all. Pretty much the same flavor as a boxed frozen pizza that's been popped in the oven.
Frequently Asked Questions About Pizza Hut
What is the address of Pizza Hut in New Castle, IN?
Pizza Hut is located at 711 S. Memorial, Henry, New Castle, IN 47362, USA.
What are the delivery hours for Pizza Hut at 711 S. Memorial?
Delivery is available Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.
Does Pizza Hut offer dine-in service and what are the hours?
Yes, Pizza Hut offers dine-in service Monday through Thursday and Sunday from 11:00 AM to 8:30 PM, and on Friday and Saturday from 11:00 AM to 9:30 PM.
Can I order Pizza Hut online for delivery or takeout?
Yes, you can order online or via the mobile app for delivery, carryout, or curbside pickup.
What types of pickup and delivery services does this Pizza Hut location provide?
This location offers in-store pickup, delivery, and no-contact delivery services.
What payment methods are accepted at Pizza Hut New Castle?
They accept debit cards and do not require cash only; check payments are not accepted.
Are the facilities at Pizza Hut New Castle wheelchair accessible?
Yes, this location has a wheelchair accessible entrance and wheelchair accessible restrooms.
What nearby places could I visit before or after dining at Pizza Hut?
Nearby places of interest include Rose City Bowl for bowling and arcade fun, Henry County Community Foundation for community services, and New Castle BMV Branch for DMV needs.
Are there other food options near Pizza Hut in New Castle?
Yes, nearby you can find Domino's Pizza, Jimmy John's, Wendy's, and Culver's for a variety of fast food and restaurant options.
Where can I find financial services near Pizza Hut at 711 S. Memorial?
First Financial Bank and Eastern Indiana Federal Credit Union are close by for your banking and financial service needs.