Buffalo Wild Wings

Reviews

• JJ

  Jackson

  1 day ago
  1.0
  This location is consistently failing on both service and quality. I ordered to-go and waited 20 minutes past the scheduled pickup time. While waiting, I overheard other guests who had been waiting 50 minutes for their food. This seems to be a recurring issue with their kitchen management. ​Beyond the wait, the food quality was unacceptable. I am on a strict diet and rely on the nutritional info provided on their website, but what I received was not equivalent. The "naked tenders" were the size of nuggets, a side salad was missing entirely, and the boneless wings were tiny and mostly breading. ​While the manager did provide a refund when I called, the repeated lack of reliability and poor food portions are a dealbreaker. Much like the local Casey’s recently did, this location desperately needs a management overhaul to turn the service around. I won’t be returning.
• SC

  Steve Cooper

  Dec 23, 2025
  5.0
  Nice place to watch my favorite NFL team, even though they lost. My one blazin' wing will keep warm memories alive for days.
• SB

  Sleeping Beauty

  Dec 3, 2025
  1.0
  There was an issue with my order. I tried to call and speak to a manager, but I was told one was not available. Ii was just relayed information supposedly. I have ordered this meal 3x, all with sauce on the side. Never was an issue until today in which the sauce was NOT on the side. I only wanted to bring it to their attention and get a small refund as some needed to be plain due to allergies. I was told that I was wrong and that I rang it in incorrectly online and there was nothing that they could do. So I asked if they wanted me to come up with my many confirmation and she said yes. The older lady that I guess isn't a true manager was there. I guess it was short staffed. She wasnt even supposed to be managing. Not a great sign when that's the introduction. But she was nice. She was NOT the girl I spoke with on the phone. The shift lead /kitchen load offered to remake my food but I didn't trust that option after continued rude interaction with the lady on the phone. She still tries to tell me what I ordered wax wrong and try to point out that my kitchen receipt said no dressing and nothing about the sauce on side. Until the lead was like, no look at her phone. And the cashier lady just scoffed and was like I've never seen that before. Its Usually it's the customers fault because they rang it wrong. How is any of that great customer service? The lead did say she was going to follow up with a manager named Noah to process a refund as she couldn't. I still haven't heard anything. Just crazy to tell a customer that they did something wrong without having the full story.
• AP

  Amber Plough

  Nov 30, 2025
  1.0
  WARNING: Would give zero starts if I could. We placed an order online, saying that it would be ready at 3:10. The order was 25 MINUTES late being readied. Zero discount, apology or anything. AND the dining room was empty! This is the worst service we have had in years! This restaurant will be out of business soon if things do not change. Awful!
• WV

  Wally VanSlyke

  Nov 11, 2025
  5.0
  First of all, the service was second to none when we visited last night. They quickly corrected a couple of order mistakes and seemed happy to make it right. The food was hot and the stuffed tater-tots were great. Dining room was clean they have plenty of parking. Very pleasant experience. Their pick 6 - Meal for two is a great deal! Also new is the brown sugar heat sauce for their wings, very tasty.

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