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Brand Certified

Arby's

3.9
(860 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1901 S Memorial Dr, New Castle, IN
47362, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.9
860 reviews
5 stars
376
4 stars
225
3 stars
115
2 stars
42
1 star
102
  • AS
    Amandeep Singh
    4 days ago
    5.0
    Employees are super friendly
  • AC
    Andrew Chowning
    Feb 10, 2026
    1.0
    We have gone here 3 times and 3 times they have messed up our order and had missing items without offering any type of refund. We are not the type to write negative reviews, but something has to give here. This time they were out of curly fries, out of mozzarella sticks, out of ice, and apparently out of carbonation because the drinks were lukewarm and flat. Very disappointed in the way this one is being ran. I understand if you run out of things, but you should be offering alternatives or at the very least giving money back if something that was ordered online is not available. We will not be going back
  • CF
    C Ford
    Feb 3, 2026
    3.0
    Seems like every time I go it just gets worse! I'd rather got to another fast food place.
  • SO
    Scott Ogden
    Feb 1, 2026
    2.0
    When did Arbys become incapable of providing their menu? No milkshakes at this location, no coke, and no ice for the drinks. The only reason for 2 stars is due to the polite manners of the staff.
  • SH
    stacy huffman
    Jan 19, 2026
    1.0
    It has been over 1 year since we have been to this Arby's due to the inability to get the order correct. But, hey thought we would give them a try and it was worse. We ordered 4 items, 3 sandwiches and a large curly fry thru the drive up. We received 1 correct sandwich (added bacon) and the other two did not have any bacon added. No large curly fry was in the sack either. The store was not busy as there was no one else in drive up and maybe 2 or 3 patrons inside the store. I tried to call store 3 times with no answer and I let it ring till it went to a fax machine. Then I called Arby's customer service and asked they contact store and have someone reach out, no one ever did.

Brand Certified Facts from Arby's

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Certified April 12, 2026Yext Knowledge Graph
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