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Wendy's

3.6
(1904 reviews)

Business Details

(812) 948-2332

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Albany, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Albany, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3720 Charlestown Road, New Albany, IN
47150, United States

Hours

Monday7:00 AM - 2:00 AM
Tuesday7:00 AM - 2:00 AM
Wednesday7:00 AM - 2:00 AM
Thursday7:00 AM - 2:00 AM
Friday7:00 AM - 2:00 AM
Saturday7:00 AM - 2:00 AM
Sunday7:00 AM - 2:00 AM

Reviews

3.6
1,904 reviews
5 stars
666
4 stars
510
3 stars
320
2 stars
134
1 star
274
  • LL
    Layne Levell
    Apr 24, 2026
    1.0
    I door dashed my food straight to me, I’m not even 5 mins away, and my food was cold, burger was dry and the cheese for the fries was hard as a rock
  • SS
    Steele
    Apr 20, 2026
    2.0
    First I type as fast as you walk to the bathroom in your own house. So buckle in! Let’s talk about how Wendy's a fast‑food chain looks at the one single thing it did better than everyone else and goes, “You know what this needs? Absolute self-sabotage.” You had a spicy chicken sandwich. Not “pretty good.” Not “for fast food.” I mean actually good. It had real heat, real seasoning, and—this part is crucial—an identifiable piece of chicken. People ordered you on purpose. You were the destination. You were the exception in a sea of soggy poultry regret. And then you just… panicked. Suddenly the sandwich is a deflated hockey puck hiding under a bread loaf disguised as a bun, like you’re trying to smuggle shame past the customer. The bun is so big it needs its own ZIP code, and the chicken is so thin it could’ve been faxed in. I’ve seen post-it notes with more substance. And the flavor—oh my god, the flavor. Or rather, the complete and total absence of it. Where there used to be heat, there is now a vague memory of seasoning, like someone once whispered the word “spice” in the kitchen three years ago and hoped that would carry through the supply chain. But don’t worry. They added pickles. Because clearly the problem with your spicy chicken sandwich was that it wasn’t pickle-forward. Not that the chicken has the personality of packing foam. Not that the breading tastes like it was seasoned during a budget meeting. No—PICKLE. Acidic crunch as a distraction, like jangling keys for a baby. And they didn’t even do pickles well. Just limp, wet coins slapped on there like: “Here. This is food culture now. Be thankful.” You want pickle? You want Spicy Pickle™? You want regular pickle? Because apparently those are the only flavor settings you have left.
  • DC
    David Camp
    Apr 11, 2026
    5.0
    I don't usually eat fast food because the employees are always sketchy but this location is very clean and the workers here actually seem to try. I've been coming here for the last couple years and they've never made a mistake on my order either. Crystal is usually on the headphones when I come through and she's always so polite and respectful. I'm pretty positive that her leadership is the main reason why I keep coming back to this place.
  • HH
    Hornback20
    Mar 19, 2026
    1.0
    I just got off work @ midnight on a Wednesday night and placed a mobile order like I usually do. This is not acceptable. We weren't able to even eat the burgers. So greasy and not even cooked all the way.
  • JD
    Johnathan Goble Daulton
    Mar 14, 2026
    4.0
    They seem to be understaffed and not well prepared when I have visited there the last couple of time. I stop after work about 12:30am. Food is always good and service is great. Just understaffed.

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's in New Albany, IN?

Wendy's in New Albany, IN is open daily from 7:00 AM to 2:00 AM, including drive-through hours.

Does this Wendy's location offer delivery and takeout services?

Yes, this Wendy's offers both delivery and takeout services. You can order via their app or online at order.wendys.com.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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