Brand Certified
Wendy's
3.6(1894 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3720 Charlestown Road, New Albany, IN
47150, United States
Certified by Wendy's • Mar 01, 2026
(812) 948-2332
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/in/new-albany/3720-charlestown-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Albany, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Albany, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
1,894 reviews
5 stars
661
4 stars
510
3 stars
318
2 stars
133
1 star
272
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, old, or poorly prepared food, with some expressing disappointment in the freshness and taste.
Service Issues
Numerous reviews highlighted problems with order accuracy, slow service, and unprofessional behavior from staff.
Cleanliness
Several customers noted unsanitary conditions, particularly in food handling and the dining area.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and highlighted positive experiences with certain menu items.
- CACarol Andry3 days ago5.0This is my husband's favorite place to go for frosties. The burgers are great and juicy
- JJJay JusticeFeb 17, 20261.0Oddly more expensive than the one in sellersburg, despite offering the same exact stuff. Id just go to the one in sellersburg, its just five minutes away from this one.
- RCRobert CookJan 23, 20265.0Wendy's chili is back to being hearty like it used to be.
- KJKaydance JonesJan 18, 20261.0Nastiest Wendy’s I have ever seen in my entire life!! Saw a male working smoking out side WITH GLOVES ON!! Then went into the bathroom WITH GLOVES STILL ON! Then proceeded to go back behind the counter with the SAME GLOVES on that he SMOKED A CIGARETTE WITH and then went to the BATHROOM AND TOUCHED HIS WEINER WITH and made a cheese burger!
- AKAM kittyDec 29, 20252.0Ugh every time I’m too tired to cook I think maybe this time the food will taste like it used to, only to be massively let down. Our burgers were cold and tasted old, the fries & nuggets cold and tasteless. (My chili was ok, it was actually warm.) I’m just so sick of wasting money on nasty food that we don’t end up eating!
Frequently Asked Questions About Wendy's
Is #303 New Albany Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in New Albany, IN?
Wendy's in New Albany, IN is open daily from 7:00 AM to 2:00 AM, including drive-through hours.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers both delivery and takeout services. You can order via their app or online at order.wendys.com.
Can I get breakfast at Wendy's New Albany?
Yes, this location serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's New Albany?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, the Wendy's in New Albany has a drive-thru open daily from 7:00 AM to 2:00 AM.
How can I contact Wendy's at 3720 Charlestown Road for feedback or questions?
You can call the location directly at (812) 948-2332 or reach Customer Care via live chat on their contact page, or call 888-624-8140.
Where can I find Wendy’s menu and nutritional information?
Menu and nutrition details are available on Wendy’s website, mobile app, and in-restaurant nutrition posters. Visit menu.wendys.com for specifics.
What nearby places can I visit before or after dining at Wendy's New Albany?
Nearby you can find Enterprise Rent-A-Car for car rentals, Prosperity Home Mortgage for mortgage services, and About Face Spa and Salon for beauty treatments, making it convenient to combine errands with your meal.
Is there any nearby healthcare facility close to Wendy's New Albany?
Yes, Norton Orthopedic Institute and Clark Orthopedic Spine & Sports Medicine are nearby for medical and physical therapy needs, convenient for patients and visitors to grab a meal.
Are there any other dining options or restaurants near Wendy's New Albany?
Aside from Wendy's itself, several nearby real estate offices and automotive shops are around, but for more dining choices, you might explore further in New Albany area as Wendy's is a popular fast food option here.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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