Wendy's

3.6
1885 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Albany, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Albany, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3720 Charlestown Road, New Albany, IN
47150, United States

Hours

Reviews

3.6
1,885 reviews
5 stars
654
4 stars
510
3 stars
318
2 stars
133
1 star
270

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, leading to long wait times.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

While some customers noted cleanliness, others pointed out areas needing improvement, such as messy condiment stations.
  • AK
    AM kitty
    Dec 29, 2025
    2.0
    Ugh every time I’m too tired to cook I think maybe this time the food will taste like it used to, only to be massively let down. Our burgers were cold and tasted old, the fries & nuggets cold and tasteless. (My chili was ok, it was actually warm.) I’m just so sick of wasting money on nasty food that we don’t end up eating!
  • DB
    DIO BRANDO
    Dec 29, 2025
    5.0
    I got doordash and my name is Arion. You will be seeing this name again 🤤
  • LS
    Lisa Staser
    Dec 28, 2025
    5.0
    Its usually good. Love me some Wendy's. Usually Go to Clarksville not gonna lie they Have always got everything top notch.lol hot fries. Sandwich hot just the right crunch. Not to much mustard. Love it. But we was not closer. But me and my boyfriend turn on Utube watch and grub in parking lot. Nice little time.
  • TH
    Trenton Huett
    Dec 27, 2025
    1.0
    Cold buns they dont even toast them. Expensive for what you get, save your money.
  • EJ
    Eric James
    Dec 13, 2025
    5.0
    So I wanna give a shout out to Cornelius for making a mistake right this man definitely deserves a raise! Ownership You should reach out to me because how do you have three different phone numbers for your restaurant online and none of them go to your restaurant so if you would like that situation fixed, please reach out I can fix it in about two minutes. It’s frustrating that you get home and half your order is missing and you can’t even get a hold of the store.

Frequently Asked Questions About Wendy's

Is #303 New Albany Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's in New Albany, IN?

Wendy's in New Albany, IN is open daily from 7:00 AM to 2:00 AM, including drive-through hours.