Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in New Albany, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Albany, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,885 reviews
5 stars
654
4 stars
510
3 stars
318
2 stars
133
1 star
270
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, leading to long wait times.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
While some customers noted cleanliness, others pointed out areas needing improvement, such as messy condiment stations.
- AKAM kittyDec 29, 20252.0Ugh every time I’m too tired to cook I think maybe this time the food will taste like it used to, only to be massively let down. Our burgers were cold and tasted old, the fries & nuggets cold and tasteless. (My chili was ok, it was actually warm.) I’m just so sick of wasting money on nasty food that we don’t end up eating!
- DBDIO BRANDODec 29, 20255.0I got doordash and my name is Arion. You will be seeing this name again 🤤
- LSLisa StaserDec 28, 20255.0Its usually good. Love me some Wendy's. Usually Go to Clarksville not gonna lie they Have always got everything top notch.lol hot fries. Sandwich hot just the right crunch. Not to much mustard. Love it. But we was not closer. But me and my boyfriend turn on Utube watch and grub in parking lot. Nice little time.
- THTrenton HuettDec 27, 20251.0Cold buns they dont even toast them. Expensive for what you get, save your money.
- EJEric JamesDec 13, 20255.0So I wanna give a shout out to Cornelius for making a mistake right this man definitely deserves a raise! Ownership You should reach out to me because how do you have three different phone numbers for your restaurant online and none of them go to your restaurant so if you would like that situation fixed, please reach out I can fix it in about two minutes. It’s frustrating that you get home and half your order is missing and you can’t even get a hold of the store.
Frequently Asked Questions About Wendy's
Is #303 New Albany Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in New Albany, IN?
Wendy's in New Albany, IN is open daily from 7:00 AM to 2:00 AM, including drive-through hours.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers both delivery and takeout services. You can order via their app or online at order.wendys.com.
Can I get breakfast at Wendy's New Albany?
Yes, this location serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's New Albany?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, the Wendy's in New Albany has a drive-thru open daily from 7:00 AM to 2:00 AM.
How can I contact Wendy's at 3720 Charlestown Road for feedback or questions?
You can call the location directly at (812) 948-2332 or reach Customer Care via live chat on their contact page, or call 888-624-8140.
Where can I find Wendy’s menu and nutritional information?
Menu and nutrition details are available on Wendy’s website, mobile app, and in-restaurant nutrition posters. Visit menu.wendys.com for specifics.
What nearby places can I visit before or after dining at Wendy's New Albany?
Nearby you can find Enterprise Rent-A-Car for car rentals, Prosperity Home Mortgage for mortgage services, and About Face Spa and Salon for beauty treatments, making it convenient to combine errands with your meal.
Is there any nearby healthcare facility close to Wendy's New Albany?
Yes, Norton Orthopedic Institute and Clark Orthopedic Spine & Sports Medicine are nearby for medical and physical therapy needs, convenient for patients and visitors to grab a meal.
Are there any other dining options or restaurants near Wendy's New Albany?
Aside from Wendy's itself, several nearby real estate offices and automotive shops are around, but for more dining choices, you might explore further in New Albany area as Wendy's is a popular fast food option here.