Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in New Albany, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Albany, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,874 reviews
5 stars
651
4 stars
509
3 stars
317
2 stars
131
1 star
266
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback on food quality was mixed; some praised freshness while others complained about cold or old food.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor attitudes.
Cleanliness
Several customers noted cleanliness issues in the dining area and bathrooms, indicating a need for better maintenance.
- HHHalle HargisNov 4, 20251.0generally i like wendys and the food BUT… today i went and got wendys and there was plastic in my food!!!! im beyond livid. i couldnt even eat in peace?
- DFDennis FortnerNov 3, 20255.0The best baked potato I have ever gotten at a fast food chain. Even better if you get an order of chili to pour over potato.
- RLRussell LynchNov 1, 20255.0Charlestown Rd Wendy's always appears clean. The staff are always above and beyond friendly. Today we went just before breakfast ended. There is a guy with a pony tail. He said we have 3 minutes but he can make breakfast or lunch. This guy went above and beyond to get us breakfast. After we got done eating He brought out a junior ice cream for our grandson! That made his day at 2 years old he is easy to please. The whole team is always top notch. Have a great day!
- KHkeyrstin haycraftOct 26, 20251.0used to be good not anymore. cant get my order right, not to mention i paid for 2 extra ranch, wasn't givin them. so i ask for the two i payed for and with an attitude she hands me ONE and slams the window.
- JTJamie ThomasOct 9, 20255.0Over the last 2-3 years this Wendy's has really upped their game. I can tell their was probably a change in management, and they're doing a great job. My food is always fresh, wait time never long, and most importantly... a rarity these days: MY ORDER IS ALWAYS CORRECT!!! I can't ask for more 👏
Frequently Asked Questions About Wendy's
Is #303 New Albany Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Albany, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Albany, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (812) 948-2332.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #303 New Albany Wendy’s serve breakfast?
Yes, this Wendy’s location in New Albany, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in New Albany, IN?
Wendy's in New Albany, IN is open daily from 7:00 AM to 2:00 AM, including drive-through hours.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers both delivery and takeout services. You can order via their app or online at order.wendys.com.
Can I get breakfast at Wendy's New Albany?
Yes, this location serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's New Albany?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, the Wendy's in New Albany has a drive-thru open daily from 7:00 AM to 2:00 AM.
How can I contact Wendy's at 3720 Charlestown Road for feedback or questions?
You can call the location directly at (812) 948-2332 or reach Customer Care via live chat on their contact page, or call 888-624-8140.
Where can I find Wendy’s menu and nutritional information?
Menu and nutrition details are available on Wendy’s website, mobile app, and in-restaurant nutrition posters. Visit menu.wendys.com for specifics.
What nearby places can I visit before or after dining at Wendy's New Albany?
Nearby you can find Enterprise Rent-A-Car for car rentals, Prosperity Home Mortgage for mortgage services, and About Face Spa and Salon for beauty treatments, making it convenient to combine errands with your meal.
Is there any nearby healthcare facility close to Wendy's New Albany?
Yes, Norton Orthopedic Institute and Clark Orthopedic Spine & Sports Medicine are nearby for medical and physical therapy needs, convenient for patients and visitors to grab a meal.
Are there any other dining options or restaurants near Wendy's New Albany?
Aside from Wendy's itself, several nearby real estate offices and automotive shops are around, but for more dining choices, you might explore further in New Albany area as Wendy's is a popular fast food option here.