Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2563 Charlestown Rd in New Albany. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,110 reviews
5 stars
421
4 stars
259
3 stars
198
2 stars
76
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Consistency
There were mixed reviews on food quality, with some praising freshness and flavor, while others complained about cold or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean environments while others reported dirty tables and unsanitary conditions.
Staff Attitude
While some reviews highlighted friendly and helpful staff, many others described unprofessional behavior and a lack of customer care.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
- EMEthan MatthewsOct 11, 20251.0The service here is always terrible. I've been coming here for years because it's the only food open late near my house. I've always had items missing, they forget my sauce, or they are out of my drink. The workers are so rude. I just came here and they left out my burrito. I asked for it because it was missing and he just said okay. 5 minutes later he brought it out to me and just slung the bag near me and walked off. You can always hear the workers cussing or yelling. This is the worst taco bell location I've ever been to.
- TBToThineOwnSelf BeTrueOct 5, 20251.0Horrible Service! Skinny lady with pockmarks & tattoos on her left arm was rude & order was wrong. Won't be back!
- DTDave TheDestroyerOct 2, 20253.0Order was wrong,but it was replaced after driving back
- KDKaren DavisSep 27, 20255.0I love this location. The Staff is friendly and very precise in making sure you are pleased and that your order is correct.
- BPBrenda PowersSep 20, 20251.0Stopped at the window. Gave them my order. Was asked again what I wanted repeated myself and drove forward. When I got to the window the manager said my order was canceled to to ho somewhere else. I went to Wendy's and told them what happened and they stated that I was not the first guest to say the same thing I called Taco Bell back and told the manager what happened and was told GOOD THING THAT THERE IS A WENDY'S AVAILABLE. How would the OWNER OF TACO BELL THINK ABOUT THAT. I will never go to taco bell again.
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell on Charlestown Rd, New Albany?
The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.
Where is the Taco Bell on Charlestown Rd located?
It is located at 2563 Charlestown Rd, New Albany, IN 47150, USA.
Can I order Taco Bell's menu items online for pickup or delivery?
Yes, you can order ahead online or via the mobile app for pickup or delivery at this Taco Bell location.
What types of payment does Taco Bell on Charlestown Rd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell serve breakfast and late-night food?
Yes, this Taco Bell serves breakfast and offers late-night food.
Is Taco Bell on Charlestown Rd family-friendly with seating available?
Yes, it welcomes families and children and has seating available for dine-in customers.
What popular brands can I find at Taco Bell on Charlestown Rd?
You can find brands like Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, Brisk, and Cinnabon.
Which nearby places can help customers find Taco Bell on Charlestown Rd?
Nearby places like New Albany Fire Department Station 5 and Lee's Liquor Store can help you locate the area around Taco Bell.
What additional services or attractions are near Taco Bell on Charlestown Rd?
Close to Taco Bell are services like Gemini Salon for beauty needs and Renaissance Family Medicine for healthcare, making it convenient to combine errands with dining.
Are there grocery or convenience stores near Taco Bell on Charlestown Rd for additional shopping?
Yes, stores like Shireman's Farm Market, Lightning Food Mart, and bp gas station with convenience store and car wash services are nearby for your convenience.