Brand Certified
Taco Bell
3.6(1126 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
2563 Charlestown Rd, New Albany, IN
47150, United States
Certified by Taco Bell • Mar 01, 2026
(812) 948-8861
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/in/new-albany/2563-charlestown-rd.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2563 Charlestown Rd in New Albany. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.6
1,126 reviews
5 stars
429
4 stars
261
3 stars
199
2 stars
77
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, missing items, and incorrect orders.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold food, wrong orders, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty bathrooms and messy dining areas.
Order Accuracy
A significant number of reviews highlighted frequent issues with order accuracy, with many customers receiving incorrect or incomplete orders.
- MMmikeFeb 16, 20261.0That lady in the window acts like the sauce comes out of her pay check.
- JLJacob LewisFeb 15, 20261.0Anytime i order here i genuinely have some of the worst experiences with this location, no matter if it’s online delivery or through the drive thru, it’s always something missing from the order no matter what time of day i place the order. It’s just subpar compared to the other locations in this area. Store won’t receive my business ever again.
- AGA GuyFeb 10, 20261.0For the love of god go to a different store. I’ve come here consistently for years because it’s the closest one and there’s always an issue. The foods always wrong, the staffs always rude or dirty, and they’re always out of some ingredient. Hell I called and asked if they were out of anything, got told they weren’t, just to pick up my order 10 minutes later and be told they’re out of beans.
- TUThe Los UpFeb 7, 20264.0What can ya say ? The average Midwest taco bell. Solid enough to get the job done.
- DBDIO BRANDOFeb 5, 20265.0Korns my dawg and helped me get my Cinnabon delights on time and my Baja freeze nice and cold. Couldn't ask for more (probably got his name wrong)
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell on Charlestown Rd, New Albany?
The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.
Where is the Taco Bell on Charlestown Rd located?
It is located at 2563 Charlestown Rd, New Albany, IN 47150, USA.
Can I order Taco Bell's menu items online for pickup or delivery?
Yes, you can order ahead online or via the mobile app for pickup or delivery at this Taco Bell location.
What types of payment does Taco Bell on Charlestown Rd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell serve breakfast and late-night food?
Yes, this Taco Bell serves breakfast and offers late-night food.
Is Taco Bell on Charlestown Rd family-friendly with seating available?
Yes, it welcomes families and children and has seating available for dine-in customers.
What popular brands can I find at Taco Bell on Charlestown Rd?
You can find brands like Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, Brisk, and Cinnabon.
Which nearby places can help customers find Taco Bell on Charlestown Rd?
Nearby places like New Albany Fire Department Station 5 and Lee's Liquor Store can help you locate the area around Taco Bell.
What additional services or attractions are near Taco Bell on Charlestown Rd?
Close to Taco Bell are services like Gemini Salon for beauty needs and Renaissance Family Medicine for healthcare, making it convenient to combine errands with dining.
Are there grocery or convenience stores near Taco Bell on Charlestown Rd for additional shopping?
Yes, stores like Shireman's Farm Market, Lightning Food Mart, and bp gas station with convenience store and car wash services are nearby for your convenience.
Brand Certified Facts from Taco Bell
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Certified March 01, 2026Yext Knowledge Graph
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