Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Albany Subway® Restaurant at 2743 Charlestown Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
218 reviews
5 stars
103
4 stars
26
3 stars
19
2 stars
9
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including insufficient meat, unsanitary conditions, and incorrect orders.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty conditions and unsanitary practices.
Order Accuracy
A significant number of reviews mentioned incorrect orders and issues with online ordering, leading to customer frustration.
Staff Attitude
Several reviews noted that staff attitudes varied greatly, with some being friendly and accommodating while others were described as rude and unprofessional.
- AAAlyssa AshleyDec 23, 20251.0Just started ordering from this location. After a couple of tries we will not be coming back. Placed an online order approximately 20 minutes before we were to pick it up for ASAP pick up. Arrived at the store The sandwich was still not ready and they told us we had to wait until the time that the app said it would be ready to even start the sandwich. Workers were rude not helpful and I know they could have started the sandwich anyway. Horrible customer service restaurant was dirty will not return
- TTthe theDec 14, 20251.0The guy who runs this place isn't smart at all. Online it gives you the opportunity to turn your footling sandwich into a meal for 2.99 more. It also lets you do that while adding a coupon code on the promo before checking out. He isn't aware of that and tells me I have to get a fountain instead of a 20 ounce when clearly I already ordered it online. Nobody wants a fountain from this place because these people are dirty. I got to the other subways now.
- VHVerenice Blanco HamNov 30, 20252.0They don't put meat in the sandwich, the most depressing subway I've ever had $13
- MRMary RosenbergerNov 29, 20255.0Very clean and fast service!
- MSM ShawOct 30, 20251.0Ordered the chicken bacon ranch to-go. The store must cut corners because it had some kind of shredded chicken on it. Also had a fountain Mountain Dew that definitely tasted nothing like Mountain Dew. 1st time at this location and not good. Likely won't return.
Frequently Asked Questions About Subway
What types of meals does Subway at 2743 Charlestown Road serve?
This Subway location serves breakfast, lunch, and dinner, offering a variety of sandwiches, wraps, salads, and cookies.
What are the operating hours for Subway in New Albany?
The Subway is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Does Subway at Lauren's Corner Shopping Center offer delivery or pickup options?
Yes, this Subway provides both curbside pickup and delivery services for customers' convenience.
Can you dine inside the Subway located at 2743 Charlestown Road?
Yes, this Subway location offers dine-in services as all Subway restaurants here are independently operated and provide seating for customers.
Is catering available at this Subway restaurant?
Yes, catering services are offered to accommodate group events or parties.
How can I view the menu for this Subway location?
You can view the full menu online at https://subway.com/en-us/restaurant/3350-0/menu.
Where is Subway located in New Albany?
Subway is located at 2743 Charlestown Road in the Lauren's Corner Shopping Center in Floyd, New Albany, Indiana, 47150.
Are there other Subway restaurants nearby?
Yes, there are several other Subway restaurants nearby, which can be convenient if you are visiting the area or Lauren's Corner Shopping Center.
What nearby places can I visit before or after dining at Subway?
Near this Subway, you can visit Longstreet Apartments if you need accommodation, or Klassic K-9 Grooming if you need pet grooming services.
Are there other services or points of interest close to Subway at Lauren's Corner?
Yes, close by are insurance agencies like Jason Kahl - American Family Insurance Agent and Tw-Lndiana LLC, as well as Marathon Gas stations and Dunkin' Donuts for coffee and snacks.