Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
Location
Hours
Reviews
3.8
1,685 reviews
5 stars
779
4 stars
331
3 stars
240
2 stars
110
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting employees like Keyvin, Terrance, and Matthew.
Food Quality
Feedback on food quality was mixed; while many enjoyed fresh and hot meals, some reported issues with cold or poorly prepared food.
Speed of Service
Several reviews noted quick service, especially during busy times, although there were complaints about long wait times on some occasions.
Cleanliness
The cleanliness of the restaurant was generally appreciated, but there were isolated complaints about unsanitary conditions.
Technology Issues
Customers expressed frustration with the AI ordering system, citing it as a source of errors and annoyance.
- CGCasey Glenn1 day ago1.0When did it become such a hassle just to order fast food? The AI is awful, regularly gets the order wrong if you don't ask it "can you repeat the order" after every item Food took 20 minutes after the wait in line (so 30ish total from order to food) The fries were barely warm and because I didn't get a receipt until they finally brought out my food I was charged for a cheesecake bits I won't eat and don't want. Not coming back with this being the norm here
- AGAsia Galloway2 days ago5.0Hot fresh food AND amazing service? Love to see it, will definitely be coming back.
- GTGary Tunnell6 days ago5.0Keyvin got me together. Good dude. Friendly and prompt service. Worked with me on my special order.
- WHWes HuffNov 16, 20251.0We love Rally's every time we give it a chance we end up disappointed and money wasted 😞 we order ahead every time to make things easier for us and the kitchen staff we stopped by last night on State Street location we passed many other food options hoping for a decent experience we knew better then to get our hopes up only one other car in the drive thru so I pulled up to the window the girl stared at me like I was bothering her and she didn't want to be there. she gave us our order and we had faith in the other staff we got home to find the order was only trash worthy all of the sandwiches were covered with condiments that we specifically asked not to be removed the fries were hard and burnt I also paid extra for double cheeseburgers Do yourself a favor go elsewhere we will not be going back 😡
- ATAlbert TurneyNov 4, 20255.0I usually don't go to rallies in louisville kentucky and I took a trip over into indiana . Finally. The burger was were fantastic. Atmosphere, there was great in the person serving me give me that old scene you feeling for going to a burger joint.
Frequently Asked Questions About Rally's
What are Rally's hours of operation on weekdays?
Rally's is open from 10:00 AM to 3:00 AM Monday through Thursday.
Does Rally's have extended hours on weekends?
Yes, on Fridays and Saturdays, Rally's is open from 10:00 AM to 4:00 AM, and on Sundays from 10:00 AM to 3:00 AM.
What type of dining attire is appropriate when visiting Rally's?
Casual attire is suitable for dining at Rally's.
What services does Rally's offer for ordering food?
Rally's offers drive-thru and take out services, and you can also order online for delivery or pickup.
Where is Rally's located?
Rally's is located at 2350 State Street, New Albany, IN 47150, United States.
How can I view Rally's full menu online?
You can view the full menu at https://www.checkersandrallys.com/food/
Is there a way to order Rally's food through a third-party delivery service?
Yes, you can order Rally's food via DoorDash at https://www.doordash.com/store/715919
What are some dining options near Rally's at 2350 State Street?
Nearby dining options include Derby City Pizza, Rapid Fired Pizza, Jersey Mike's Subs, Subway, and Tucker's American Favorites, offering a variety of pizzas, sandwiches, and American fare.
Are there coffee shops near Rally's where I can grab a drink before or after my meal?
Yes, Heine Brothers' Coffee is a nearby coffee shop where you can enjoy coffee alongside your visit to Rally's.
If I need car rental or automotive services nearby, where can I go near Rally's?
Nearby automotive services include U-Haul Neighborhood Dealer for truck rentals and Enterprise Rent-A-Car for travel car rentals, as well as Take 5 Car Wash for car cleaning.