Business Details
About
Mexican RestaurantRestaurantTaco RestaurantBurrito RestaurantTex-Mex RestaurantCatererFast Food RestaurantTake Out RestaurantBox Lunch SupplierLatin American RestaurantQdoba Mexican Eats
QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.7
753 reviews
5 stars
331
4 stars
178
3 stars
66
2 stars
48
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold items, burnt chicken, and unsanitary conditions.
Service Issues
Many reviews highlighted poor service, including unacknowledged customers, rude staff, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Staffing Problems
Several reviews mentioned understaffing, leading to slow service and inadequate food preparation.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating inconsistency in overall experience.
- VVValerie1 day ago1.0If I could I would give Negative stars! The food was more than cold. It was not made how I ordered it. They didn't give us the extras that I paid for. And the portions are a lot smaller than the Jeffersonville restaurant...tried to call several times but no one ever answers the phone. Disappointed is an understatement.
- SRSam RobinsonDec 26, 20251.0We visited this location 12/26/25 and that will be the last time! I was beyond disgusted that I trashed our food when I got home. Chicken was burnt to crisp beyond dry. The girl taking orders was slopping food around, cross contaminating foods. Bean juice in the queso, queso in the salsa as I watched her make peoples food and it didn’t even bother her. Talk about a mess! The soda machine ice tray was over flowing with water leaking all over the floor creating a slip hazard. The guy behind me ordered steak on his burrito which the same girl told him they were out. Kid next to her working jumps in and says sir I can cut you some up if you have a minute so at least someone was doing their job. I see these older reviews of similar issues which doesn’t seem like anything has changed. Upper management doesn’t seem to care which is why the employees don’t care. I don’t leave reviews very often unless something is serious and this made the cut. We love Qdoba but this location gives it a bad name.
- DCDwayne CalhounDec 10, 20252.0On the verge of being really bad. Came about 6:30pm last night. All items that should have been hot like meat, beans, and rice were cold. The pico looked like it was a week old. The ice tea was really good. $30 for a chicken bowl, 3 chicken tacos, and 2 regular drinks. Could have had much better food/experience a couple doors down at Puerto Vallarta for the same $30. Not a good value for the money.
- TMTammy MorrisNov 29, 20251.0Drove 30 minutes to get queso and chips at 8:30 PM. They close at 10 and they don’t have any that was hot. They would have to heat it up which it says it’s gonna take a while and they couldn’t serve it to me. Cold cause I was just gonna take it home and heat it up in the container. This isn’t allowed to I get our Santa if it was regular food it was queso either waythe 30 minute drive upsets me. I won’t be back to this location
- NBnicole bonnerNov 29, 20254.0No line, service was fast and they were friendly. First time at this location.
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the opening hours for QDOBA Mexican Eats in New Albany?
QDOBA Mexican Eats in New Albany is open daily from 10:30 AM to 10:00 PM.
Does QDOBA Mexican Eats in New Albany offer takeout and delivery options?
Yes, this location offers in-store pickup and delivery through the QDOBA app, DoorDash, and Uber Eats.
Can I place online orders for pickup at QDOBA Mexican Eats in New Albany?
Yes, you can place pickup orders online via the QDOBA app or website by selecting your preferred pickup time and location.
Does QDOBA Mexican Eats accommodate dietary restrictions like gluten-free or vegan options?
Yes, QDOBA offers gluten-friendly and vegan options, including salads, bowls, beans, and veggies, though cross-contamination is possible, so ask the manager when ordering.
Is QDOBA Mexican Eats in New Albany open on major holidays like Thanksgiving?
Most QDOBA locations, including this one, are closed on Thanksgiving Day, but it's best to call ahead to confirm holiday hours.
What payment methods are accepted at QDOBA Mexican Eats in New Albany?
This QDOBA accepts mobile touch-free payments like Apple Pay and Google Pay, as well as debit cards and QDOBA Rewards.
Does QDOBA Mexican Eats in New Albany offer catering services?
Yes, catering is available and can be customized for various events; contact the restaurant for details.
Are there other dining options near QDOBA Mexican Eats in New Albany?
Nearby dining options include Graeter's Ice Cream for desserts, Cluckers for American chicken dishes, and Puerto Vallarta for Tex-Mex cuisine, perfect for complementing your visit.
What nearby places can help customers find QDOBA Mexican Eats?
Nearby places like Century 21 and Keg Liquors serve as local landmarks to help locate QDOBA, making it easier for customers to find the restaurant on Charlestown Rd.
Are there family-friendly amenities near QDOBA Mexican Eats in New Albany?
Yes, the area features family-friendly locations such as Charles Allen Prosser School of Technology and New Albany Pediatric Dentistry, making it convenient for families visiting QDOBA.