QDOBA Mexican Eats

3.7
749 reviews

About

Mexican RestaurantBox Lunch SupplierRestaurantTex-Mex RestaurantFast Food RestaurantRestaurant Delivery ServiceCatererBar & GrillBrunch Restaurant
QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

QDOBA Mexican Eats
4302 Charlestown Rd, New Albany, IN
47150, United States

Hours

Reviews

3.7
749 reviews
5 stars
331
4 stars
177
3 stars
67
2 stars
47
1 star
127

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Service Quality

Customer service was inconsistent, with some staff being friendly while others were rude or unhelpful.

Food Quality

Food quality was frequently criticized, with reports of cold, poorly prepared, or incorrect orders.

Staffing Issues

Many customers noted that the restaurant appeared to be understaffed, leading to slow service and unprepared food.

Overall Experience

While some customers had positive experiences, many expressed disappointment and indicated they would not return.
  • JM
    John McIlvoy
    Nov 13, 2025
    1.0
    For years I have went to this qdoba off and on hoping that it would get back to how it was about 10 years ago but this location is snake bit. Employees don’t even turn around when you walk in the door, food quality is poor, employees can not wrap burritos properly, and if you choose to dine on they don’t give you a tray and simply hand you a burrito in foil. I genuinely don’t know how this qdoba is still operating, corporate should get be hammering this manager to get it turned around. I believe it has been and still is a corporate owned store and not franchised. I wish this location would get their act together but from now on I’ll be driving the extra distance to the state street location.
  • DH
    David Hutzel
    Nov 8, 2025
    1.0
    This was terrible. This location was empty when I arrived and it was the worst I have been to, explaining why it was empty on a Saturday afternoon. The food tasted very drab and had none of the typical flavor, the bowl my daughter's food came out on had old food dried to it and the service was rushed and clumsy despite no one else being there. Will not return.
  • ZH
    Zee Hutzel
    Nov 8, 2025
    1.0
    Went here with my family for lunch after a day out. After toasting my burrito shell the employee making it threw the shell across the counter which definitely rubbed me the wrong way. While making our food the employees dropped multiple ingredients and entirely failed to evenly distribute ingredients in the burritos, I'm used to this part and expect uneven bites when eating at qudoba but this location put all of the quac in 2 bites. My burrito was completely soaked by the time I got to eat it despite dining in, it quickly fell apart and was generally unappealing. My family also noticed issues with their food saying the black beans were off, the chips had a plastic-y texture and most tasted burnt or stale, all of the guac fell out of the burrito bowl when they opened it, and the salsa seemed completely unseasoned. All of the booths were also very messy with crumbs still on the table and worst of all they served the burritos on dirty plates. Unfortunately I didn't think to get a picture but my plate had a chunk of what I believe was crusty beans on it. Overall I would not recommend eating here, other locations may be fine but this specific one is extremely unsanitary.
  • PS
    Phillip Stephenson
    Nov 3, 2025
    1.0
    Food is terrible!!! They are so chincy on the meat and on top of that the meat tastes like its 3 days old, literally!!. The workers are definitely not the issue, its the food, way over priced and they fill your burrito with rice , the only way to get the meat you deserve is ask for more. Funny they add more when you ask. Chipotle is 1000% better. Will never go back
  • MS
    Murry (I Wanna Go Sailing)
    Oct 22, 2025
    2.0
    I thought I would stop in to my local Qdoba to get something to eat around 8 pm, two hours before closing. What I found was the grill already broken down and the hot board in disarray. The queso had already started crusting over and plastic portion cups parts (cups and lids) in the peppers and onions. Against my better judgment I went ahead and ordered a chicken burrito. Chicken, black beans, onions and peppers, queso, pico, and sour cream. While assembling my burrito, the lady with the braids, despite wearing gloves, put her fingers in her hair several times to scratch her scalp or adjust her braids. The lady who actually finished my burrito was sloppy with the sour cream, and struggled with rolling the burrito. While my order was to-go, it was cold to the touch (I won't exaggerate and say ice cold) by the time I drove about five minutes to get home. I work in food service, and understand the difficulties of serving the customer while also trying to pre-close and clean so the store isn't wasting labor hours and the employees can get home to their families... but we're talking two hours before close. In any event, although everyone was friendly, I won't be eating at this particular Qdoba again. While some locations are less convenient on my commute home from work, I think the cleanliness and hot food is just a bit more important to me.

Frequently Asked Questions About QDOBA Mexican Eats

Is this QDOBA open today?

QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.

What time does this QDOBA close?

To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.