Brand Certified
Puerto Vallarta Restaurant
4.3(1590 reviews)
Certified by Puerto Vallarta Restaurant • Mar 01, 2026
Business Details
4214 Charlestown Rd, New Albany, IN
47150, United States
Certified by Puerto Vallarta Restaurant • Mar 01, 2026
(812) 945-3588
Certified by Puerto Vallarta Restaurant • Mar 01, 2026
https://www.mexicanrestaurantnewalbany.com
Certified by Puerto Vallarta Restaurant • Mar 01, 2026
About
Certified by Puerto Vallarta Restaurant • Mar 01, 2026
Mexican RestaurantRestaurantTaco RestaurantBeer Garden
At our Mexican restaurant in New Albany, IN, we craft every meal with fresh ingredients so we can ensure the richest flavors. We're also not stingy with our portions and do everything we can to ensure you're well-fed when you dine with us. For over eight years, we've provided an upscale, quality dining experience where you can sit, relax, and enjoy. Our servers are quick on their feet, professional, and friendly. We also featured a large assortment of drinking options, such as domestic beers, margaritas, and much more. Visit Puerto Vallarta Restaurant for your next meal, and contact us for more information!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Puerto Vallarta Restaurant • Mar 01, 2026
Hours
Certified by Puerto Vallarta Restaurant • Mar 01, 2026
Reviews
4.3
1,590 reviews
5 stars
961
4 stars
355
3 stars
123
2 stars
56
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food as delicious and authentic, there were several complaints about blandness, poor preparation, and issues with specific dishes.
Service Issues
Numerous reviews highlighted poor service experiences, including rude staff, mistakes with orders, and lack of responsiveness from management.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the vibrant decor while others found it too noisy or uncomfortable.
Speed of Service
Many customers appreciated the fast service, noting quick food delivery and efficient staff, although some experienced delays or mistakes.
- JSJoshua Senn2 days ago1.0Don't waste your money. Terrible food and when you don't eat it you still pay for the food with one bite gone. Guess you're supposed to telepathically know it's awful.
- LWLaura WFeb 8, 20263.0The food is really good. Its pretty noisy, the booth seating is a little tight. The service was okay. The dish crashing noise could cut down on the noise level a lot- when clearing the tables, there is a plastic bin where the dishes get thrown in. Both times I have eaten here the noise level was high because of this which I believe could be easily fixed. The major complaint that I have is the water. It is so heavily chlorinated it tastes like pool water and is undrinkable.
- AAAubreyFeb 6, 20261.0I went there around 9:30 PM last night and ordered a Margarita and pollo con a rose After about 30 minutes of finishing my meal, I had sharp pain in my stomach and had to run to the parking lot and violently threw up. I then proceeded to throw up all the way home and all night. I called the store this morning and spoke to the manager and they’re only excuse was to go to the doctor to prove that it was their food that made me throw up and that there was nothing that they could do about it and they didn’t even apologize. I’m very disappointed in the customer service and concern for their customers well being because I’ve been going there every Monday once a week for the past 2 years I don’t expect compensation, but for them to not even apologize and demand proof is completely wrong. I will never be returning to this restaurant They have lost a very loyal customer
- TGTomeka GoinsJan 18, 20261.0Placed a Togo order… the food was cold, the pork carnitas were not fried, and they piled all the guacamole pico de gallo and refried beans together. Dishes were out together sloppy. Best to eat inside. $40 wasted. Don’t recommend. Very disappointed.
- CMCandice MillsJan 17, 20265.0Speedy service is what we're talking about! We had both worked all day, and neither wanted to cook dinner. Our order was simple: two icewaters with lemon, a side of queso and the shareable chicken fajitas for two. Our order was out in about 10 minutes. The wait was minimum. We snacked on chips and salsa til our order arrived piping hot and delicious! We left stuffed for our 5 minute drive home. Thank you for making a long day end on a flavorful good note.😋 🌯🌮🍽
Frequently Asked Questions About Puerto Vallarta Restaurant
What type of cuisine does Puerto Vallarta Restaurant offer?
Puerto Vallarta Restaurant offers authentic Mexican cuisine crafted with fresh ingredients to ensure rich flavors and generous portions.
Where is Puerto Vallarta Restaurant located?
It is located at 4214 Charlestown Rd, Suite 4, New Albany, IN 47150, USA.
What are the typical business hours of Puerto Vallarta Restaurant?
The restaurant is generally open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 10:30 PM on Fridays and Saturdays, and 11:00 AM to 9:00 PM on Sundays. Hours may vary, so please call for current availability.
Does Puerto Vallarta Restaurant offer takeout or delivery services?
Puerto Vallarta Restaurant offers takeout but does not provide delivery services.
What payment options are accepted at Puerto Vallarta Restaurant?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Puerto Vallarta Restaurant wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
Do you serve beverages like beer and margaritas at Puerto Vallarta Restaurant?
Yes, the restaurant features a large assortment of drinks including domestic beers and margaritas.
What nearby places can I visit before or after dining at Puerto Vallarta Restaurant?
Nearby places include Smoothie King for smoothies, Coffee Crossing for coffee or snacks, and Graeter's Ice Cream for dessert after your meal.
Are there any beauty or wellness services near Puerto Vallarta Restaurant?
Yes, Pretty Nails Salon and Spa and Reboot Health and Wellness spa are nearby for beauty and wellness treatments.
What options exist for getting to Puerto Vallarta Restaurant if I'm using public transit or nearby retail destinations?
The restaurant is close to places like Verizon Wireless Zone and Keg Liquors New Albany, making it convenient to combine shopping with dining. While specific transit stations are not listed, nearby landmarks can help locate the restaurant easily within New Albany.
Brand Certified Facts from Puerto Vallarta Restaurant
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Certified March 01, 2026Yext Knowledge Graph
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