Business Details
About
Mexican RestaurantRestaurantTaco RestaurantBeer Garden
At our Mexican restaurant in New Albany, IN, we craft every meal with fresh ingredients so we can ensure the richest flavors. We're also not stingy with our portions and do everything we can to ensure you're well-fed when you dine with us. For over eight years, we've provided an upscale, quality dining experience where you can sit, relax, and enjoy. Our servers are quick on their feet, professional, and friendly. We also featured a large assortment of drinking options, such as domestic beers, margaritas, and much more. Visit Puerto Vallarta Restaurant for your next meal, and contact us for more information!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
1,568 reviews
5 stars
946
4 stars
351
3 stars
122
2 stars
56
1 star
93
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the authentic flavors while others reported bland or poorly prepared dishes.
Service Issues
Numerous complaints about rude or inattentive service, with some customers experiencing long waits and mistakes in their orders.
Management Concerns
Several reviews highlighted poor management responses to customer complaints, leading to dissatisfaction and a loss of repeat customers.
Fast Service
Some customers appreciated the quick service and efficiency, especially during busy times or with large groups.
Atmosphere
Generally positive remarks about the restaurant's atmosphere, though some noted issues with noise levels and seating arrangements.
- GJGreg Jenkins2 days ago5.0Th food was good and the service was great. The restautant has a lot of color and decor.
- KLKevin Laswell2 days ago2.0I visited for lunch on Saturday, dine-in. Obviously ordered the wrong thing - #25 beef taco, beef burrito, rice & beans. I don't like spicy, but I never had such bland food. NO seasoning at all. Burrito was just dry ground beef in a tortilla. No lettuce, tomato, cheese, sour cream or white sauce. Taco was just as dry and boring. I transferred the lettuce & cheese from my taco to top the burrito. Didn't help either one. Refried beans were like soup. Rice was dry, and cold. Salsa served w chips was watered-down. Service was attentive, but I don't like it when server removes dishes for items I'm still eating or holding in my hand (taco). Maybe next time, fajitas. Or just ala cart tacos with sides (guac, queso, lettuce, tomatoes, sour cream, cheese). Or Taco Bell. Atmosphere was loud - servers speaking espanol to each other, foreign music from multiple broadcasting sources (dining, kitchen).
- JAJanet AshabrannerNov 3, 20255.0This is one of the best Mexican restaurants!
- LBLogan BlantonOct 18, 20251.0My meal and my wife’s meal were both over made with cilantro. We kindly asked if they could remake it with out it and they told me I had to pay for both extra meals including the two we did not eat/like. Ended up arguing to get our meals taken off as we both took 1 bite. Poor management
- YGYara GraceOct 4, 20255.0I'm very satisfied with my visit! Me, Husband, and three kiddos came in last night and the food was amazing! My husband got the carne asada and the meat was huge. He lovess a good big slab of meet for dinner . Almost just as much as me 😉. Anywho i'm very satisfied with my visit 10/10 recommend. I WILL BE BACK.
Frequently Asked Questions About Puerto Vallarta Restaurant
What type of cuisine does Puerto Vallarta Restaurant offer?
Puerto Vallarta Restaurant offers authentic Mexican cuisine crafted with fresh ingredients to ensure rich flavors and generous portions.
Where is Puerto Vallarta Restaurant located?
It is located at 4214 Charlestown Rd, Suite 4, New Albany, IN 47150, USA.
What are the typical business hours of Puerto Vallarta Restaurant?
The restaurant is generally open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 10:30 PM on Fridays and Saturdays, and 11:00 AM to 9:00 PM on Sundays. Hours may vary, so please call for current availability.
Does Puerto Vallarta Restaurant offer takeout or delivery services?
Puerto Vallarta Restaurant offers takeout but does not provide delivery services.
What payment options are accepted at Puerto Vallarta Restaurant?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Puerto Vallarta Restaurant wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
Do you serve beverages like beer and margaritas at Puerto Vallarta Restaurant?
Yes, the restaurant features a large assortment of drinks including domestic beers and margaritas.
What nearby places can I visit before or after dining at Puerto Vallarta Restaurant?
Nearby places include Smoothie King for smoothies, Coffee Crossing for coffee or snacks, and Graeter's Ice Cream for dessert after your meal.
Are there any beauty or wellness services near Puerto Vallarta Restaurant?
Yes, Pretty Nails Salon and Spa and Reboot Health and Wellness spa are nearby for beauty and wellness treatments.
What options exist for getting to Puerto Vallarta Restaurant if I'm using public transit or nearby retail destinations?
The restaurant is close to places like Verizon Wireless Zone and Keg Liquors New Albany, making it convenient to combine shopping with dining. While specific transit stations are not listed, nearby landmarks can help locate the restaurant easily within New Albany.