Puerto Vallarta Restaurant

4.3
1581 reviews

About

Mexican RestaurantRestaurantTaco RestaurantBeer Garden
At our Mexican restaurant in New Albany, IN, we craft every meal with fresh ingredients so we can ensure the richest flavors. We're also not stingy with our portions and do everything we can to ensure you're well-fed when you dine with us. For over eight years, we've provided an upscale, quality dining experience where you can sit, relax, and enjoy. Our servers are quick on their feet, professional, and friendly. We also featured a large assortment of drinking options, such as domestic beers, margaritas, and much more. Visit Puerto Vallarta Restaurant for your next meal, and contact us for more information!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Puerto Vallarta Restaurant
4214 Charlestown Rd, New Albany, IN
47150, United States

Hours

Reviews

4.3
1,581 reviews
5 stars
956
4 stars
354
3 stars
122
2 stars
56
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the authentic taste while others found dishes bland or poorly prepared.

Service Issues

Numerous complaints about service, including rudeness, mistakes with orders, and slow response times.

Atmosphere

Generally positive feedback on the restaurant's atmosphere, though some noted it could be loud.

Management Concerns

Several customers reported poor management interactions, including dismissive attitudes and disputes over billing.

Value for Money

Some customers felt overcharged or dissatisfied with portion sizes relative to prices.
  • BB
    Bacon Barn
    1 day ago
    5.0
    Best Mexican food around!!!!
  • PS
    Paul Shaffer
    Jan 3, 2026
    5.0
    Love the updated rustic look. Food was great. Service fast and efficient.
  • EE
    Everett
    Dec 21, 2025
    5.0
    This is the best Mexican restaurant I’ve ever been to. I come here all the time because it’s my favorite restaurant of all time. They have free salsa and their queso is amazing on top of that. The service and atmosphere is also amazing. It’s not even just about the food everything about this place is amazing!
  • RC
    Robert Cook
    Dec 16, 2025
    5.0
    Quick lunch spot. They are quick to get food to you. Food is always hot and fresh. I recommend the steak burritos. So GOOD.
  • KL
    Kevin Laswell
    Nov 22, 2025
    2.0
    I visited for lunch on Saturday, dine-in. Obviously ordered the wrong thing - #25 beef taco, beef burrito, rice & beans. I don't like spicy, but I never had such bland food. NO seasoning at all. Burrito was just dry ground beef in a tortilla. No lettuce, tomato, cheese, sour cream or white sauce. Taco was just as dry and boring. I transferred the lettuce & cheese from my taco to top the burrito. Didn't help either one. Refried beans were like soup. Rice was dry, and cold. Salsa served w chips was watered-down. Service was attentive, but I don't like it when server removes dishes for items I'm still eating or holding in my hand (taco). Maybe next time, fajitas. Or just ala cart tacos with sides (guac, queso, lettuce, tomatoes, sour cream, cheese). Or Taco Bell. Atmosphere was loud - servers speaking espanol to each other, foreign music from multiple broadcasting sources (dining, kitchen).

Frequently Asked Questions About Puerto Vallarta Restaurant

What type of cuisine does Puerto Vallarta Restaurant offer?

Puerto Vallarta Restaurant offers authentic Mexican cuisine crafted with fresh ingredients to ensure rich flavors and generous portions.

Where is Puerto Vallarta Restaurant located?

It is located at 4214 Charlestown Rd, Suite 4, New Albany, IN 47150, USA.