Pizza Hut

3.5
608 reviews
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Business Details

3316 Grant Line Rd, New Albany, IN
47150, United States
(812) 944-7001
https://locations.pizzahut.com/in/new-albany/3316-grant-line-rd
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3316 Grant Line Rd in New Albany, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
3316 Grant Line Rd, New Albany, IN
47150, United States

Hours

Reviews

3.5
608 reviews
5 stars
288
4 stars
82
3 stars
46
2 stars
38
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly and helpful, with specific mentions of excellent service from individual employees.

Food Quality

While many reviews highlighted hot and fresh food, there were also significant complaints about undercooked or burnt items.

Order Accuracy

Numerous customers reported issues with incorrect orders or missing items, leading to dissatisfaction.

Customer Experience

Several reviews noted poor customer service experiences, including rudeness from staff and long wait times.

Cleanliness

The store was generally described as clean and well-maintained, contributing positively to the dining experience.
  • LL
    Lincoln
    2 days ago
    5.0
    This places food is super good i enjoy coming here and having food here
  • FB
    Francisco Bajandas
    Jan 4, 2026
    5.0
    I’ve eaten here a few times now since moving to the area and I’ve had a good experience every time, this is a great Pizza Hut.
  • DM
    Damian McCarty
    Dec 21, 2025
    5.0
    Excellent service, they were low on stock but offered upgrades for anything they were missing for no up-charge.
  • SF
    SCILZ FAMILY
    Dec 20, 2025
    5.0
    Awesome customer service clean store friendly staff food was awesome broke my diet would recommend the store on Grantline Rd., New Albany, IN one of the best stores!!!!!! Why put off tomorrow when you enjoy Pizza Hut on Grantline Rd., New Albany, IN today!
  • SA
    Sandi Atkins
    Dec 5, 2025
    1.0
    Ordered almost 50$ worth product part of my order was not given to the DoorDash driver as this location does not have drivers. Called the store and was told they could get it to me in about 45 minutes or so but it may be longer as they wont pay the new driver for their mistake or they can give me an instore credit. The food I had received at first look was parts burnt and other undercooked. So no I just wanted a refund. Manager stated they don't do refunds, even when it was their fault and no guarantee on how long the rest of the order could take to get to me. Pizza was just how it looked one doughy and the other crunchy. Bread sticks were tasteless and it took over 55 minutes for the burnt chicken wings to make it to the house. I will not buy from this company again. And will never recommend this location. Owner was supposed to reach out about the issue that happened mid November in 3 days and it is now December and they have done nothing. Horrible customer service and even worse food.
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Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in New Albany, IN?

Pizza Hut is located at 3316 Grant Line Rd, Floyd, New Albany, IN 47150, USA.

What are the opening hours of Pizza Hut on weekdays?

Pizza Hut is open from 10:30 AM to 11:00 PM Monday through Thursday, with extended hours until midnight on Friday.