Business Details
About
Pizza Restaurant
At Papa Johns Pizza in New Albany, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best New Albany pizza for any occasion. Call us for pizza delivery in New Albany or stop by 2767 Charlestown Road for carryout to order the best pizza in New Albany, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.4
425 reviews
5 stars
168
4 stars
73
3 stars
36
2 stars
36
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and managers, long wait times, and unresolved issues.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like burnt pizzas, incorrect orders, and lack of toppings.
Delivery Issues
Frequent complaints about delayed deliveries, cold food upon arrival, and problems with third-party delivery services.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can be good when the right employees are present.
Inconsistent Experiences
Customers reported a mix of experiences, with some visits being satisfactory while others were disappointing, suggesting inconsistency in service and food quality.
- AAAlonna.ann.michelleNov 11, 20251.0The two managers that are working tonight at 7:00 were very disrespectful to my 56 year old mother. My mom was buying the food and the card declined on there end but it took off the money on my mothers end and the second manager came around the corner and snatched the pizza off the counter , and said your not taking it without paying for it my mother hadn’t even touched the pizza yet very disappointed very unprofessional. Y’all could have handled that way better
- SGSaul GoodmanNov 11, 20251.0Ordered extra topping and well done bake on a Grand Papa Pizza. Seems like they just grabbed one they had sitting. Extea topping I paid for was not added. Reached out to customer service and never heard back, paid extra for a crappy product. Even one of the slices was smashed for some reason. I want my three dollars back.
- EMElva McmahonNov 9, 20251.0Just picked up a pizza At the Charlestown Road location, got home and the pizza was not fresh. It was cold, Undercookedand seemed like it was sitting around for a while. Very disappointed.
- YNYakova NomadOct 4, 20251.0Why lie why not just tell the truth for pick up times
- SMSavanna MaeSep 25, 20255.0I ordered from the Charlestown Rd location tonight and unfortunately had an issue with my pizza. I called the store and the manager was immediately apologetic and offered to refund or redeliver. I opted for them to redeliver it. The delivery driver was also apologetic, super nice, and the food arrived perfect this time. Thank you to the staff here for being so quick to correct what was honestly probably just a mishap on a busy evening.
Frequently Asked Questions About Papa Johns Pizza
What are the hours for delivery service at Papa Johns Pizza in New Albany?
Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.
Can I order takeout from Papa Johns Pizza in New Albany, and what are the takeout hours?
Yes, takeout is available daily from 10:00 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.
What types of food does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza in New Albany offer no-contact delivery service?
Yes, Papa Johns offers no-contact delivery service for customer safety.
Where is Papa Johns Pizza located in New Albany?
It is located at 2767 Charlestown Road, New Albany, IN 47150.
How can I order Papa Johns Pizza for delivery or carryout online?
You can order online for delivery or carryout via their website or mobile app, with quick links available at papajohns.com and app stores for iOS and Android.
What nearby childcare and preschool centers are close to Papa Johns Pizza?
Nearby childcare and preschool options include Brighter Kids Childcare LLC., Malysz-Norwood Preschool & Daycare, Kids First Child Care Ministry, and Trinity Learning Ministry, making it convenient for families to grab a meal before or after dropping off children.
Are there any nearby pharmacies or convenience stores near Papa Johns Pizza?
Walgreens is located nearby, providing customers with easy access to pharmacy and convenience store services before or after enjoying a meal at Papa Johns.
What are some nearby dining options around Papa Johns Pizza in New Albany?
Besides Papa Johns, nearby dining includes Krispy Krunchy Chicken, Dunkin' Donuts, and Subway, allowing customers to explore varied food choices in the area.
Is there any public service or community center near Papa Johns Pizza?
Yes, nearby landmarks include Kraft Funeral Service, Kraft-Graceland Memorial Park, New Albany First Church, and Trinity United Methodist Church, offering community and public service amenities near the restaurant.