Brand Certified
Panera Bread
3.5(210 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
2135 State Street, New Albany, IN
47150, United States
Certified by Panera Bread • Mar 01, 2026
(812) 670-5307
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/in/new-albany/2135-state-street
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread New Albany is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.5
210 reviews
5 stars
92
4 stars
32
3 stars
18
2 stars
20
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with portion sizes, missing ingredients, and overall food quality, including complaints about salads and sandwiches lacking key components.
Customer Service
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unresponsive staff, leading to significant customer dissatisfaction.
Cleanliness and Atmosphere
While some locations were praised for cleanliness and a pleasant atmosphere, others noted issues with employee behavior and a lack of engagement, impacting the overall dining experience.
Pricing Concerns
Several customers expressed that the prices were high relative to the quality and portion sizes of the food, leading to perceptions of poor value.
- BABeth ask1 day ago5.0Friendly service...order was done before the approximate time. Enjoyed ever bite.
- LWLynn WantlandFeb 25, 20261.0Normally we love Panera. We order regularly from there and love the salads. However yesterday the salad I received made me sick sick all night sick today. It’s the salad with the Mandarin oranges and feta. Don’t know why but something was definitely wrong.
- TSTeri SJan 20, 20263.0My daughter and I stopped for a late dinner the other day. It was about 8pm, so when they said they were out of the baguette it wasn't a big deal. We both ordered the 'you pick two'. I got the soup and salad, my daughter got the half sandwich and salad. I guess I expected the salad to include more lettuce. With the small soup, the salad was ridiculously small. Same with my daughter's. We had to go get something for dinner after getting 'dinner' at Panera.
- AAAlashaDec 3, 20252.0I was referred to Panera, never had it but heard great things. Unfortunately my first experience I'm very disappointed. I purchased a soup and salad combo. Soup fantastic very little portion however the cesar salad was awful. Lettuce discolored, barely had actual lettuce it was actually the worse sesar salad I've ever had. The green smoothie was good. Oh and my bread was just inside of the bag not inside of anything.
- DBDori BarlowOct 26, 20253.0I visit this location often, like two to three times a week. Usually, everything is on point. Today I ordered delivery on the app. Avocado toast. There is literally only two slices of avocado on the piece of sourdough. Not enough, even when smeared, to cover the slice. It's AVOCADO toast...you know, the main ingredient. I'm super disappointed in my tomato and arugula with a hint of avocado toast. I ordered two so I'm actually doubly disappointed. Do better.
Frequently Asked Questions About Panera Bread
Does Panera Bread in New Albany accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the opening hours for Panera Bread in New Albany?
Panera Bread is open daily from 6:00 AM to 9:00 PM, except on Sundays when it opens at 7:00 AM.
Can I order delivery from Panera Bread in New Albany?
Yes, delivery is available from 6:00 AM to 9:00 PM every day except Sunday, when it starts at 7:00 AM.
Does the Panera Bread New Albany location offer drive-thru service?
Yes, this Panera Bread location has a drive-thru service available for customers.
What payment options are accepted at Panera Bread in New Albany?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Are there any nearby banking facilities near Panera Bread in New Albany?
Yes, nearby banking facilities include Bank of America ATM, Bank of America Financial Center, Centra Credit Union, and WesBanco.
Which nearby restaurants could I visit before or after eating at Panera Bread?
Nearby restaurants include Chipotle Mexican Grill, Papa Murphy's Take 'N' Bake Pizza, Penn Station East Coast Subs, A&W Restaurant, and Popeyes.
Are there any nearby electronics or mobile phone stores close to Panera Bread New Albany?
Yes, Verizon, Cellular Sales, and RadioShack are nearby mobile phone and electronics stores.
Does Panera Bread offer free Wi-Fi and a casual dining atmosphere?
Yes, Panera Bread provides complimentary Wi-Fi and has a casual dress code for a comfortable dining experience.
How can I place an order online or learn more about the menu at Panera Bread New Albany?
You can view the menu and order online through Panera Bread's website and official order URL for convenient access.
Brand Certified Facts from Panera Bread
Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: