Brand Certified
McDonald's
3.2(2137 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2107 State St, New Albany, IN
47150, United States
Certified by McDonald's • Mar 01, 2026
(930) 228-3330
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
2,137 reviews
5 stars
622
4 stars
422
3 stars
426
2 stars
198
1 star
469
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly during late-night shifts.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers complained about cold or poorly prepared food, including undercooked fries and stale buns.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.
Customer Experience
While some customers praised friendly staff and good service, many others expressed dissatisfaction with their overall experience.
- KAKrysta AndersonFeb 24, 20262.0Went for lunch, what i got was cold, put the fries in the air fryer and salt to em, and sandwich in microwave. Come on now yall can do better
- KLkimberlydennis lewissingerFeb 14, 20261.0Went thru drive-thru around 615am to pickup an online order. I didn't know what time the lobby opened some at 6am others at 5am . Lady at drive thru was rude told me I'll give you the order this time next time come in. The question is what matters how I got the order went in or drive thru. Management needs to hire better mannered employees. If she didn't want her job go home.
- CCclumszFeb 13, 20261.0man where do I start yo
- ABandrew bogardFeb 4, 20264.0I ordered on the app and by the time I got there the food was done.
- HZHeather ZitiJan 13, 20264.0Service is generally pretty fast. Especially in the morning but don't go inside, go through the drive thru
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website