Graeter's Ice Cream

4.5
234 reviews

About

Ice Cream Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Graeter's Ice Cream
4310 Charlestown Rd, New Albany, IN
47150, United States

Hours

Reviews

4.5
212 reviews
5 stars
148
4 stars
39
3 stars
12
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many praise the friendly and helpful service, some report rude interactions.

Ice Cream Quality

The ice cream is frequently described as delicious and creamy, though some customers find it overpriced or average.

Variety of Flavors

Customers appreciate the extensive selection of flavors, including seasonal options that are well-received.

Cleanliness

The shop is noted for being clean and organized, contributing positively to the overall experience.

Pricing Concerns

Several reviews mention that the prices are high, leading to some disappointment regarding value for money.
  • MB
    Michael Baugh
    Jul 2, 2025
    1.0
    The girls were nice but guy with the tied up hair was absolutely rude and in a bad mood 😒 not dealing with that ever again ill go elsewhere
  • WW
    WiseCleric
    Jun 14, 2025
    5.0
    The people that work here are awesome!
  • KL
    Kristie Leaphart
    Jul 19, 2023
    5.0
    Really nice ice cream place. Lots of choices of flavors. The 1 scoop is definitely a hefty scoop. Must try if you're looking for some good dessert.
  • JG
    Jacquelyn Gunther
    Apr 30, 2022
    5.0
    It was very yummy!

Frequently Asked Questions About Graeter's Ice Cream

What is the history behind Graeter's Ice Cream in New Albany?

Graeter's Ice Cream has been producing small-batch French Pot ice cream since 1870, gaining national respect and fan love.

What are the operating hours of Graeter's Ice Cream?

Graeter's Ice Cream is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.