Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Feedback on staff is mixed; while many praised the friendly and helpful service, some reported rude interactions.
Ice Cream Quality
The ice cream is frequently described as delicious and creamy, with a wide variety of flavors, though some customers found it overpriced or average.
Cleanliness
The shop is noted for being clean and organized, contributing positively to the overall experience.
Pricing
Several reviews mentioned that the prices are on the higher side, leading to mixed feelings about value for money.
Atmosphere
The atmosphere received mixed reviews; while some found it pleasant, others described it as bleak and sterile.
JT
Jewels Tate
Nov 30, 2025
5.0
Aiden for the “Graeter” good!
Late night craving turns into a hopeless five store run. As a last resort we check Graeder’s at 9:30pm. Aiden offered us a solution to our desire when no one else could. Aiden went above and beyond when he went to the back to get the pistachio syrup to complete a spumoni milkshake. The result was glorious. Thanks to his willingness to think outside of the scoop, my cravings were fulfilled. Thank you Aiden!
Frequently Asked Questions About Graeter's Ice Cream
What is the history behind Graeter's Ice Cream in New Albany?
Graeter's Ice Cream has been producing small-batch French Pot ice cream since 1870, gaining national respect and fan love.
What are the operating hours of Graeter's Ice Cream?
Graeter's Ice Cream is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.
What products and specialties does Graeter's Ice Cream offer?
They offer ice cream, candy, ice cream cakes, Chip Wheelies, and ice cream pints as their specialties.
Does Graeter's Ice Cream provide catering services or food truck options?
Yes, Graeter's Ice Cream offers catering services and operates a food truck.
What payment methods are accepted at Graeter's Ice Cream?
Graeter's Ice Cream accepts cash, Discover, Mastercard, and Visa payments.
Where is Graeter's Ice Cream located in New Albany?
Graeter's Ice Cream is located at 4310 Charlestown Rd, New Albany, IN 47150, USA.
Can I order Graeter's Ice Cream online or get delivery?
Yes, you can order online at graeters.olo.com and Graeter's offers same-day delivery and takeout services.
Is Graeter's Ice Cream accessible for people with disabilities?
Yes, the store has wheelchair accessible entrances and parking.
What nearby dining options are available close to Graeter's Ice Cream?
Nearby dining includes Cluckers (chicken and American cuisine), China Bistro (Chinese food), Qdoba (Mexican fast food), and Flippin' Pancakes (American restaurant).
What nearby coffee shops can I visit before or after enjoying ice cream at Graeter's?
You can visit Starbucks or Coffee Crossing, both close to Graeter's Ice Cream, for coffee or smoothies.
Are there any nearby health or beauty services near Graeter's Ice Cream?
Yes, nearby are Pretty Nails Salon and Spa, Make the Cut hair salon, Kirchner Dental, and New Albany Pediatric Dentistry for dental care.
Brand Certified Facts from Graeter's Ice Cream
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Certified March 01, 2026Yext Knowledge Graph
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